Christopher Caesar Email & Phone Number

Bethesda, Maryland, United States

- packaging and deploying applications via MECM to address software/driver needs- configuring software update groups for Microsoft Windows, Office, and 3rd party application patching- performing Absolute admin duties to freeze/unfreeze machines based on request or compliancy- Performing MECM console admin duties (i.e. collection management, inventory.

Creating deployment applications/packages via Powershell/CMD to be deployed into a highly visible environment (via SCCM)Perform duties as an escalation point for phone support & Tier I/II service desk staffWindows/Office patch management of the Windows 10 workstations.Created/implemented the group policy configurations for the Windows 10 workstation in the.

Washington D.C. Metro Area

• Providing planning, analysis, testing, and implementation of operation system upgrades and applications
• Using Windows Server 2008 and 2012 to manage System Center Configuration Manager 2012 R2 and Microsoft Deployment Toolkit 2013
• Creating and maintaining virtual machines using Hyper-V virtualization
• Combining Hyper-V with MDT to create a process that allows for the build and capture of new images
• Integrating Windows images through group policy to Windows Server Update Services (WSUS) to keep them regularly updated
• Troubleshooting imaging and deployment issues

New Carrollton, MD

• Local/Network XP-to-Win7 migration of user profiles, documents, and application data, in support of an upgrade project spanning over 100,000 workstations
• Providing administration support, for IRS-issued laptops and desktops under Windows XP and Windows 7
• Microsoft Outlook 2010 setup & configuration
• Migration of user profiles from Windows XP to Windows 7
• Windows 7 operating system imaging and deployment
• Testing migration software prior to deployment out in the field

Washington D.C. Metro Area

• Responding to approximately 5 calls a day, handling Tier I issues related to employee phones, printers, and Windows XP/7
• Creating Active Directory user accounts, assigning permissions, and performing user account resets
• Disc-based installation and configuration of Windows XP & 7 operating systems
• Local and network installation of approximately 30 HP/Lexmark printers
• Configuring email accounts on mobile devices, as well as training employees on the basic functions of their phones (checking/responding to email, setting/backing up their contacts, adding favorites to their web browser)
• Setting up labs of up to 15 workstations at sites in the area, for training and educational purposes.

• Serve as front desk reception, greeting visitors and granting access to commercial and government offices
• Maintain data logs and review monitors for activity
• Conduct patrols as a deterrent for potential security and hazard risks
• Operate and interpret security consoles such as CCTV, building access and fire systems controls
• Trained in emergency alarm/incident response procedures

• Provided front desk support at various high-end apartment complexes in DC region
• Greeted residents and potential leasers
• Provided receipts for credit card rental payments
• Sorted mail and packages
• Answered phones and transferred calls

• Inspected exterior and interior of residential properties
• Conducted tenant surveys on apartment living conditions

Bachelor Of Science (B.S.), Electrical And Electronics Engineering

Bachelor Of Science (B.S.), Electrical And Electronics Engineering