Jordan Wine Email & Phone Number

Collaborated closely with other departments and senior level personnel on special projects to ensure successful outcomes. Identified areas of improvement in existing knowledge management practices and proposed solutions for implementation. Developed training materials and conducted staff training sessions as needed. Monitored help desk ticketing system.

Addressed customers courteously using suitable methods and problem-solving skills. Updated and maintained database with accurate customer information and timely data entry. Investigated and researched issues to determine root causes and appropriate resolution methods. Responded to telephone inquiries and complaints following standard operating procedures..

Used web-based platform to call contacts of people diagnosed with COVID-19. Placed phone calls to newly diagnosed patients and potentially exposed people. Followed script to inform contacts about isolation or quarantine and what to do if symptoms present or develop. Maintained communication with contacts to assess symptoms, encourage compliance with.

Managed vendor relationships, budgets, & client interactions. Created & maintained new client & business accounts. Invoicing & processing payments for clients & businesses. Baking to par for orders weekly while keeping the stores display neat and orderly. Maintaining high product quality in a high-volume environment. Communicating with the client to.