Christopher Callender Email & Phone Number

Orlando, Florida, United States

• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service line
• Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements

Orlando, Florida, United States

• Researched and resolved problems in ScriptMed
• Collaborated with our Core Vendor to assist on problems that arise in ScriptMed
• Recorded Problems and resolution details in the Service Now ticketing system.
• Undertook special projects as directed including, training team members, QA testing, and creating knowledge documentation.
• Assist team members and provide support and solutions to customer queries to meet company objectives.

Greater New York City Area

In my current position, I lead management of network connections and equipment, ensuring network, system, and data access with no downtime. I create upgrade protocols for users and network hardware. I deploy and configure Windows server. I manage user accounts and file sharing. I administer domain controllers and file and print servers. I install.

Whitestone, NY

At this time, I managed IT infrastructure and developed long- and short-term strategies aligned with business goals and vision. I executed on- and off-site firewall and network monitoring. I deployed and configured Windows server and other Microsoft-based operating systems. I also maintained domain controllers and file and print servers. I supported end.