Christopher Campbell

Christopher Campbell Email and Phone Number

Head of Customer Journeys at Barclays Partner Finance @ Barclays Partner Finance
cardiff, cardiff, united kingdom
Christopher Campbell's Location
Greater Cardiff Area, United Kingdom
About Christopher Campbell

Experienced Customer Experience Manager with a demonstrated history of working in the financial services industry.

Christopher Campbell's Current Company Details
Barclays Partner Finance

Barclays Partner Finance

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Head of Customer Journeys at Barclays Partner Finance
cardiff, cardiff, united kingdom
Employees:
291
Christopher Campbell Work Experience Details
  • Barclays Partner Finance
    Head Of Customer Journeys
    Barclays Partner Finance Jan 2020 - Present
  • Barclays Partner Finance
    Customer, Client & Digital Experience Manager
    Barclays Partner Finance Jan 2018 - Jan 2020
    As a B2B2C business, the daily experience of our partner clients is every bit as important as that of the end customer. As BPF works through a long term digital transformation program, ensuring our new capabilities deliver for both customer and clients is a an exciting and fascinating responsibility.
  • Barclays Partner Finance
    Customer Experience Manager
    Barclays Partner Finance Jun 2016 - Jan 2018
    Cardiff, United Kingdom
    CX lead for all aspects of the Operation - new customer onboarding, communication, servicing, disputes and closure.
  • Barclays Partner Finance
    Senior Root Cause Analyst
    Barclays Partner Finance Jul 2014 - Jun 2016
    Cardiff, United Kingdom
    As the business' complaint expert, I drove performance improvements, developed M.I. suites, and advised on the impact of change.
  • Barclays Partner Finance
    Junior Root Cause Analyst
    Barclays Partner Finance Feb 2014 - Jul 2014
    Cardiff, United Kingdom
    I analysed complaints (data and verbatim) to understand what was going wrong for our customers and advised the business how to stop that from happening.
  • Barclays Partner Finance
    Finance Operations Exec
    Barclays Partner Finance May 2013 - Feb 2014
    Cardiff, United Kingdom
    A year in Finance was incredibly valuable - understanding how money and data flows through the business' back-end systems, and how that interacts with operational processes.
  • Barclays Partner Finance
    Client Services Exec
    Barclays Partner Finance Jan 2012 - May 2013
    Cardiff, United Kingdom
    I joined Barclays on the front line, answering calls from our Clients to help them with their problems.
  • Jd Wetherspoon
    Team Leader
    Jd Wetherspoon Jan 2010 - Jan 2012
    Cardiff, United Kingdom
    Team leader in a busy city center pub - paid the bills and certainly kept me busy!
  • Slingshot Studios
    Producer'S Assistant
    Slingshot Studios Jul 2009 - Jan 2010
    London, United Kingdom
    Ever been a PA to a film producer? Hell of an experience.

Christopher Campbell Skills

Customer Experience Microsoft Office Stakeholder Management Business Analysis Root Cause Customer Service Management Process Improvement Testing Analysis Financial Services Finance Risk Management Team Management Leadership Payments Relationship Management Call Centers Project Management Change Management Team Leadership Banking Analytical Skills Business Process Improvement Business Relationship Management Data Analysis Microsoft Excel Microsoft Sql Server Microsoft Powerpoint Presentation Skills Customer Insight

Christopher Campbell Education Details

Frequently Asked Questions about Christopher Campbell

What company does Christopher Campbell work for?

Christopher Campbell works for Barclays Partner Finance

What is Christopher Campbell's role at the current company?

Christopher Campbell's current role is Head of Customer Journeys at Barclays Partner Finance.

What schools did Christopher Campbell attend?

Christopher Campbell attended Bournemouth University, University Of Sussex.

What skills is Christopher Campbell known for?

Christopher Campbell has skills like Customer Experience, Microsoft Office, Stakeholder Management, Business Analysis, Root Cause, Customer Service, Management, Process Improvement, Testing, Analysis, Financial Services, Finance.

Who are Christopher Campbell's colleagues?

Christopher Campbell's colleagues are Nikki Davis, Rachel Rapson, Ashwin Munjewar, Jenna Bolderson, Vikram S Choudhary, Sam Jeans, Aleksandra Slazak.

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