As part of the operations team, working closely with the MBD team, subject matter experts, fee earners and other business service teams, I am responsible for implementing a new streamlined process creating a single source of experience that can be repurposed for us across all MBD collateral.Key responsibilities:- Managing the experience collection process and increasing engagement from all stakeholders.- Project coordination- Leading project meetings- Supporting legal directories process- Leading all league table deal directories, tracking and quarterly submissions.- Producing monthly reports and KPI’s for stakeholders and senior management- creating visual representations of data- Utilising Power Platforms to enhance productivity - Aiding in wider MBD projects

Responsible for teaching English to a cohort of Japanese students from Teikyo University in Japan. Part of my role is also to engage students in English practice through the use of sports and recreational activities alongside Durham University students and Colleges. Residential responsibilities require me to aid and assist students out of class hours if they need. National and International field trip planning and assistance for each cohort of students (twice per year).

Assisting the immigration team with incoming international students. Predominately focused on issuing and raising BRP (Biometric Residency Permit) issues, I was also responsible for assisting the Student Scholarships team with their duties.

Assisting students on their year abroad for all UG, PGR, PGT and Research Projects. helping develop global partnerships and collaborations, widening the potential for overseas opportunities in study and research.

In this highly diverse role, my skill set has really been strengthened. As well as working for senior Partners managing their biggest asset (time) I have to project manage large, multi-client events. It’s important to ensure I play my part as my punctuality and attention to detail can have a major impact on clients’ impressions which in turn may affect their commitments to the firm.Duties: • Organising multi-client events• Coordinating all aspects of business events• Formatting data and information for client/external presentations• Meeting and entertaining clients• Managing Senior Partner’s diaries• Building internal relationships through promoting EY values• Brand development through social media and other channels• Support development of processes and proceduresKey Skills and Competencies: • Ability to shift direction in response to changing work situations• Handling client sensitive information• Project management• Maintaining accurate administrative records• Internal/external communications• Able to juggle priorities

Coordinating the R&PP team while being responsible for the administration of the team and assisting the Corporate Governance team. Liaising with key stakeholders and Partners with all aspects of the role and enhancing the profile of a growing team.• Maintaining key relationships with Organisations/Stakeholders• Tracking relevant policy developments and changes• Coordinating all aspects of business events• Comprehensive database management• Formatting data and information for client/external presentations• Maintaining an internal CKR (Central Knowledge Repository)• Updating the external webpage on Corporate Governance and Regulatory & Public Policy issues• Informing internal colleagues on current key press releases affecting the business and its clients• Brand development through social media and other channels• Support development of processes and procedures• Updating administrative records

Working in a remotely based team to maximise the potential time/effort of 13 UK based Directors from sectors/sub-sectors within EY.• Provide senior support to a portfolio of 13 Directors• Client Management Tools (CMT), new software and databases• Assisting with the global Entrepreneur of The Year (EOY) program and the EY Black Network (EYBN)• Organising internal and client meetings and events• Booking and arranging international business travel and accommodation• Managing Multiple diaries • Maximize efforts towards productivity, identifying problematic areas and assist in implementing solutions.• Researching, producing PowerPoint presentations and internal/external materials• Creating, editing and compiling data in several formats

Smart Cartridge is an international franchise that specialises in the remanufacturing and refilling of inkjet and laser toner cartridges, both to customers and businesses.Effectively managing the Sunderland branch; coordinating with the co-founder and UK sales manager to generate business and build the company brand. • Generate Business and a solid customer base• Liaising with other suppliers and clients• Raising purchase orders, expense claims and arranging invoices• Promoting a professional image of the company• Involved in recruitment, budgets & accounts, managing junior staff & HR issues• Created a new database of all existing and potential clients within a 5 mile radius• Adapted to the company’s new software for invoicing and data input• Provided the appropriate up to date training for staff members• Researched local competitors and suppliers looking to generate and increase revenue