Engineering and Facilities Maintenance

Business Center/Event Services

Deliver quality residential and commercial property inspections, to include the preparation of a complete and accurate report, detailed graph defining property issues and the appropriate treatment specifications. Provide a careful and complete advise on inspection findings to client. Offer effective, environmentally responsible solutions to existing conditions, avenues and sources of issues.Initiates contract start schedule with service department to meet client’s needs. Implement operations documentation to define services to complete. Continuous communications with current clients to ensure customer satisfaction.

Handled all aspects of Corporate, Association and SMERF sales and marketing for property. Averaging a 150% of sales goals in a difficult and challenging market. Maintain existing clients, development of new client base. Knowland Group, Starcite, Cvent to create lead development. Achieving a 20% increase in client base. Website promotions, analytics and development. 400% increase in traffic. Development and implementation of marketing plan and budget.Disseminates appropriate information to the operational departments and acts as liaison between the clients and the operation in order to meet client's needs and expectations.Night Operations Manager 2008-2009Oversee the day-to-day operations and assignments of the hotel staff.Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.Provide regular direction and manage hotel operations for all areas. Monitor Front Desk performance-Reservation and check-in activity, Housekeeping - Monitor activities and administer inspections for quality control.

A Reserve Deputy is appointed due to thier position in the commuity, willingness to perform community service and their ability to be an asset to the Worcester County Sheriff"s Department.

– Home Improvement Services. HIC # 144577. Services offered are the following:· Sub-Contractor Services for Four Season Sunroom Dealers. Sunroom Sales, Project Management, Service and Installation.· Exterior Projects - Sunrooms, Decks, Entry Doors, and Replacement Windows.· Interior Projects - Hardwood Floors, Interior Doors, Custom Entertainment Centers, and Cabinets. · Whole Room Makeover - Offices, Playrooms, Kitchens, Family Rooms, and BathroomsMy Pledge: At the Finishing Touch, our customers are top priority. Our customer care before, during, and after any project is unmatched. When you want the best of the best for your home and family.

Project Manager - Primary duties include organizing and coordination of Kitchen installations. Review kitchen designs, isolate installation issues and correct prior to start of install. Resolve issues during installation and act as liaison to the client to answer any questions and or concerns. Review job site at major completion develop a project completion list, order materials needed and schedule project completion. Secondary Duties include small project design and sales, service all warranty issues, some field repair of cabinetry, coordinate and schedule product delivery from venders and to clients. Monitor and order stock and installation supplies.

Responsible for $30 million in sales for the following Departments: Floor & Wall, Kitchen & Bath, Millwork and Installation Sales.Support, coach and drive Customer Service to the highest level in the following positions: Sales associates install coordinator and expediters.Communicate department sales performance and opportunities with Store Managers, District Managers and Regional Install Managers.Responsible for all install related activity, worked with special services expediters, installers and customers of job status. Responsible for all install signing, conducts training and related PK's in store. Managed and resolved customer complaints.

Halliburton/Brown & Root. Duck Key, FL. Facility Specialist. April 1997 - May 1998 Maintain and renovate Landscape/Facility of Corporate Retreat. Other responsibilities include Host to corporate clients and Mate on 80' Sport Fish Yacht.

Manage Powerboat and Waverunner rental facility. Produce monthly sales-related reports and sales forecasts. Actively prospect and qualify new business. Accurately produce and/or review all sales contracts, rate agreements. Responsible for equipment policies and procedures, water vehicle safety instruction, client and property safety, accounting and equipment maintenance.

Supervisor Sales / Marketing. Promotion April 1993. CruiseConnect Department: Responsible for daily operations, Department goals $86 million, Revenue tracking (1994 revenue $96 Million), Promotion updates, Market awareness, software implementation, coaching and monitoring of staff. CruiseConnect Rep, Promotion August 1991.Provide a proactive marketing sales approach by telephone. Responsible for flyer development and implement into support system. Sales Service Rep, Starting position 1990. Provide support to District Sales Managers. Serve as liaison between Travel Agents and Royal Caribbean Cruise Line.

Childrens Program Director