Christopher Chadwick Email & Phone Number

Company set up to launch stock exchange for pre-trading tech enterprises based on proprietary technology. Refocused on building online business tools and providing innovation services. Customers included Siemens and City of London.

Ran 5 business units including manufacturing and services operating in 5 continents. Reporting to Group CEO.Launched new anti-counterfeit division to exploit e-business potential.Successfully acquired internet security business, based on PKI technology.Developed new growth strategy and built management team to implement.Launched product protection business; won new major US customer and launched strategic supply chain product.Established relationships with overseas opinion formers- Mexico, Brazil, USA to further company interests.Negotiated support from other divisions to resource restructuring project.

AXA acquired the Guardian/PPP businesses early 1999]Managing Director, Guardian Direct and RAC Insurance1 million customers, 1,000 employees, £200m premium income through inbound and outbound call centres. Financial turn-around of fast-growing but unprofitable direct insurer.Conceived and implemented new strategy and change programme, based on 3-tier plan for brand, underwriting and operations.Improved brand awareness to 67%, loss ratio by 12%, expense ratio by 10% to deliver £35m bottom line gain.Group Director Strategic Businesses, PPP Healthcare4 discrete business units- including Denplan and PPP Lifetime Care.

2,500 front and back office employees across 6 operational sites. £150 million budget. Reporting to CEO.Restructured operations based on core processes of service provision, assurance, billing, resulting in 30% gains in customer satisfaction / productivity.Reporting to CEO, member of five-man management Board that turned around profitability of the telecommunications group.Achieved critical OFTEL operations accreditation.The Leeds Permanent Building Society Group Commercial DirectorScale: 3,500 employees serving 4 million customers through multiple distribution channels including 750 branch offices. Reporting to CEO.Directed core mortgage and savings business to achieve volume, margin and profit goals - achieving £250m PBT at the end of 5 year programme.Implemented £100m change programme including retail network reconfiguration and new corporate identity.Co-negotiated M & A activity with 3 major competitors, including Halifax Conceived and project directed business wide process and change programme.