Christopher Cipro Email & Phone Number

With more than 30 years of experience across virtually every aspect of business management, operations, finance, and more, I am a strong, accomplished leader capable of wearing multiple hats in order to advance organizational goals, generate multimillion-dollar revenue, and meet customers’ expectations. I believe in the value of resilience, flexibility, open-minded problem-solving, and collaboration across every team and level of leadership.Key Strengths:✔ EXECUTIVE DECISION-MAKING – My most essential skill is the ability to make smart, balanced decisions that are beneficial for the company, represent our stakeholders’ best interests, and add value to our customer partnerships. From big-picture strategic planning to day-to-day management of those plans, I know how to create a roadmap to success. With my experience as a business, finance, and people leader, there is no problem I haven’t seen—and solved—before. ✔ DEVELOPING TOP PERFORMERS – As a leader, I believe that I get what I give: my employees’ performance and well-being are a reflection of my leadership. Our strong workforce is a testament to my ability to foster a positive workplace culture while investing in relationships, operational processes, technologies, and changes that add value. This includes diplomatically mediating conflict, mentoring future leaders, and attracting incredible people to our team.✔ DRIVING SUSTAINABLE GROWTH – After building the operational infrastructure of our business, I also excelled at scaling the business over time by attracting new customers and launching new services. One of the largest obstacles we overcame was the stigma around debt collection agencies. We showed the world that CTI is different: we use an empathetic, respectful approach that leads to better outcomes for our customers and increased revenue for us.

• 

  Tufts University

  Economics