Utilizing DevOps technology and methodologies to ensure secure & reliable cloud hosting

Providing Managed IT Services to a wide variety of clients in the DC Metro area

Business analysis, IT infrastructure planning, and budget planning for a wide range of businesses in the SME marketLed successful client acquisition effortsClient focused communication and supportMigration of business infrastructure to cloud and offsite hosted servicesComplete network overhauls and efficiency planningRemote access and site to site VPN deployments and trainingDeploy and refine SQL data servers for big data analysisMaintain a 4 hour SLA and 99% uptime across entire client baseServer and critical workstation monitoring and asset managementPlan and deploy large scale workstation upgrades and replacements

Created the company as a technology startup with partnerLead the purchase of former employer, Area 51 ConsultingBuilt Managed Service products for deployment to local companiesFacilitate requests from 250+ client baseFuture planning documentation and design for growing/merging/shrinking companiesDeployed Cisco PIX and ASA products for multi-site and remote user VPN'sDatacenter reorganization, documentation, and efficiency planningDisaster recovery plans produced for server and workstations environments using Backup Exec and Acronis softwareDeployed VMware solutions to facilitate the retirement of obsolete hardware, true utilization of existing hardware, and image backups of workstations and serversTroubleshoot internal and external DNS issues Deployments of 3rd party production softwareDeployment of company intranet sites, primarily using SharepointAdvanced firewall and port routing using Cisco IOS/PDM/ASAHeld Client meetings for web design and developmentDeployed, monitored, and maintained cross site DFS shares Deployed and maintained Microsoft Exchange 2000/2003/2007/2010Deployed and maintained Active Directory roaming profiles for 50+ user base

Managed all Ohio based operations Maintained I.T. infrastructures of 15 to 150 usersCreated disaster recovery plans for single and multi-server environmentsHeld training sessions for users and I.T. departmentsWindows Server 2003/2008 integration and deploymentWindows Small Business Server 2003/2008 deployments and migrationsDatacenter hosting maintenance (Hosted DNS, Web sites, email, file shares, CRM systems, etc)Linksys and Cisco security camera deploymentsActive Directory Deployments and policy enforcementEnd user support Deployed wireless bridges for local governmentsIT support placement for corporations in the Chicago and Cleveland area

Maintained an efficient and reliable infrastructure working with eight-member IT teamTroubleshot and solved computer and networking issuesManaged user accounts and maintenanceWorked extensively with Active Directory and network profilesTrained and instructed usersDeployed and networked medical systemsCreated a system for receiving and distributing computer hardware and software profilesMaintained and updated company intranet and sub-systemsMonitored and maintained remote connectivity software and procedure Managed Cisco wireless networkPerformed data backup and recoveryCreated an IT support SharePoint databaseManaged a network of 300 employees stretched across the U.S.