• Through effective communication, grow and maintain existing customer and partner relationships • Manages quote creation, order processing and day-to-day customer and partner requests• Supports the sales effort and updates the database and communicates changes within the company

• Responsible for opportunity creation and management with aligned BDMs, customer set-up including item catalog creation and auditing, customer discount group and portal set up• Review open orders regularly and fill them in a timely manner• Develop and maintain strong knowledge of industry trends while pursuing ongoing training with software publishers