Christopher Coats Email & Phone Number

Buena Park, California, United States

Anaheim, California, United States

• Training Manager – Custodial/Costuming, Facilities/Landscaping, Safety Services, and EntertainmentOversaw a staff of 1000+ trainers and the corporate training needs for all departments by organizing new training.
• Co-chaired a steering committee with the Emergency Response Team and Area Leaders to establish Emergency Response process and procedures for over 27,000 employees. Co-facilitated 8 Train-the-Trainer sessions for.
• Provided guidance and instruction to Area Operators to meet a one-month deadline in rolling out a scheduling feature for the company’s mobile app that assisted over 800 employees with the flexibility of changing their.
• Assured and maintained compliance of on-the-job, safety, and regulatory training with set standards, including safety in motion, electrical safety, confined spaces, fall protection, and powered industrial truck training.
• Assisted 1000+ trainers in developing personal skills through trainer onboarding progression and development.
• Replaced the 30 min. instructor led video on Hazardous Waste with a 10 min. video scripted, produced, and implemented by the training team saving the company % in staff time.

Anaheim, California, United States

• Contributed to streamlining the opening of Disney California Adventure while spearheading onboarding and training functions. Managed guest and front office operations while assisting with check-in, check-out, and guest.
• Supported in attaining rapid growth, including increasing revenues and profitability by providing exceptional service to clients.
• Created and implemented entire administrative process to improve the department and increase accountability.