• Responsible for the monthly performance review of the sales department.• Responsible for the monitoring of KPI’s and understanding driving forces behind them• Support sales operations by preforming analytic tasks as department needs dictate• Extensive use of SQL Server and Excel to analyze data, find trends and report findings to upper management• Development of reports using SQL Server and SSRS• Assisted in the re-calibration of benchmarks and compensation for commissioned employees

• Responsible for the monthly performance review of the sales department.• Responsible for the monitoring of KPI’s and understanding driving forces behind them• Support the Director of Sales with any Ad-Hoc reporting requests.• Development of a procedure manual process to document tasks to improve the efficiency of the Analytics department• Support sales operations by preforming analytic tasks as department needs dictate• Extensive use of SQL Server and Excel to analyze data, find trends and report findings to upper management

• Review bankruptcy inventories to identify data anomalies and ensure accounts are properly coded in core PRA systems. Including batch updates to PRA systems, pushing anomalies to the appropriate parties for correction, and related follow-up actions• Assist analysts supporting inventory and data management related tasks • Support management with queries, reports, analysis, and database development as needed• Active engagement, communication and a customer focused approach in support of BK Operations, BK Secured Operations, BK Analytics, and BK Acquisitions• Support bankruptcy operations by performing ops related tasks as department needs dictate• Document all supported tasks with procedures and update as required• Responsible for compliance with bankruptcy policies and procedures• Extensive use of SQL Server and Excel to analyze data, find trends and report findings to upper management

• Directly support the Specified Pools, Agency Arms and Long Term CMO trading desks• Responsible for the training of a newly hired employee• Ad-Hoc projects including re-structuring of Citi new hire training, shortening the time from new hire to asset to the firm• Responsible daily for the preparation and accuracy of Profits and Losses reports for trading desks supported • Completing work with accuracy under strict time deadlines • Reinvented daily break reconciliation process by creating new more concise report saving 1.5 man hrs. daily• Analyzing trends in market data to assist the trading desk • Daily preparation and interpretation of both Global Securitized Markets and Agency Pass Through Balance Sheet reports