Christopher Colon Email & Phone Number

Reading, Pa, Us

Reading, Pennsylvania, United States

Use best practices to align strategic business projects, implementing procedures within Penske and Penske business partners, focusing on productivity and efficiency under heavy workloads. Successfully improved department productivity by 40% completing final phase project by structuring new ideas to overcome obstacles fitting Penske requirements. Accelerated department performance by 50% by restructuring knowledge guides to increase productivity and provide a better experience… Show more Use best practices to align strategic business projects, implementing procedures within Penske and Penske business partners, focusing on productivity and efficiency under heavy workloads. Successfully improved department productivity by 40% completing final phase project by structuring new ideas to overcome obstacles fitting Penske requirements. Accelerated department performance by 50% by restructuring knowledge guides to increase productivity and provide a better experience to clients. Conquered multiple projects during critical company transitions, building relationships with Penske associates and business partners. Proactively conducting research, creating new knowledge guides, and discovering new procedures with team leaders to provide better training within the department. Delivering excellent customer service, received multiple awards for world-class relationship-building, with associates and business clients, ensuring business success. Continuously improving business procedures to ensure higher productivity within the department, providing management insight on guides to be revised. Show less

Wyomissing, Pennsylvania, United States

Building relationships with 40+ companies assisting with software and maintaining PCs, to provide our clients with the ability to increase workflow and complete their business projects. Reduced call time by 75% utilizing ticketing systems and document procedures being applied, allowing the department to review performance. Increased productivity by 40% Performing enhancements for the department needing to improve their company structure. Completed tasks within the… Show more Building relationships with 40+ companies assisting with software and maintaining PCs, to provide our clients with the ability to increase workflow and complete their business projects. Reduced call time by 75% utilizing ticketing systems and document procedures being applied, allowing the department to review performance. Increased productivity by 40% Performing enhancements for the department needing to improve their company structure. Completed tasks within the department using technical manuals to perform procedures  Build relationships by providing excellent customer service to our clients.  Delivered resolutions to 40+ companies on PC installs, installing software, investigating issues, and updated guides on resolution. Show less