Support store teams in achieving their key performance goals and engaging & assisting customers in their wine, spirit, or beer journey.

Multi-Unit role of order writing and approval, space allocation, event planning, and vendor management for more than 35 vendors.

- Responsible for the store’s visual appearance and executing visual directives. Consistently received highest available marks on corporate visual inspections. - Execute all company programs to their fullest extent with the highest integrity. - Oversee all aspects of the store’s shrink including: Operational Audit, EAS Tagging Audits, Asset Protection Night Visits, and Shrink Action Plans. - Very successful at cultivating new associates into great managers throughout the district. Has promoted 3 of the top 5 department managers in the St. Louis market. - Upon request from District Manager, travel to other locations to train associates and managers on specific areas of their job to improve performance. - Number one in the company year to date in the corporate metric grading system, SCALES. SCALES program included grading in the following categories: store sales, customer service surveys, internet sales, conversion of customers enrolled in the loyalty program, extended coverage plan sales penetration to overall sales and sales per hour averages of associates. - Rapidly promoted from department manager to general manager based on aggressive management of sales metrics and visual standards.

- Created a complete community marketing campaign and grossed more than $150,000 in comp dollars for one weekend. Still the largest event to date in company history. - Trained and managed all employees on selling techniques and properly tracked their progress and production. - Ranked as number one Sales Team Leader in the company and was taken to yearly regional meeting in Denver, Colorado to give a presentation to the CEO, Executive Team and all of the region’s store managers.

- Everyday operations such as ordering supplies, maintaining all systems, and running customer service.- Interview, hire, and train associates. Maintain proper files and records on all current and previous employees.- Keeping the store audit compliant in a multitude of categories such as physical security, safety, delivery and assembly, security tagging, cash office, human resources and payroll, sport services, pricing, and point of sale.