Area Operations Manager
CurrentCoaching, Developing and Inspiring a team of 20 Field based engineers to achieve performance set against KPI's - Delivering and presenting at team meetings and conferences with key stake holders -Designing and formulating action plans to improve team performance and service - Communicating and delivering key business updates and information locally and regionally Conducting informal and formal disciplinary hearings - Health & Safety Peer Champion within my fellow Team Mangers. Regional lead for the introduction of WIHS (Women In Home Service) and the delivery of the apprentice program into the Field as Engineers. Department lead on accreditation of all FTTP Engineers within the Central Dept.