Christopher Coots Email & Phone Number

Harrodsburg, Ky, Us

Harrodsburg, Ky, Us

Versailles, Kentucky, Us

Responsible and accountable for FNU enterprise systems data assets, develop database structures and provide support for FNU custom-built applications. Applied patches and updates to all ERP applications and build integrations between FNU systems.  Oversaw, led, and managed the development and successful implementation of preceptor honorarium payment system  Designed and successfully implemented ETL procedures, transforming data across multiple systems for use in Sisense dashboards  Built and implemented data integrations between FNU and Education Dynamics for sharing inquiry and application data  Built and successfully executed procedures to migrate data from custom built legacy SIS into Powercampus  Key member of team in developing the clinicals and clinical logs applications. Designed and created database structure, procedures and automations.

Versailles, Kentucky, Us

Provided coverage of IT Director duties while FNU searched for a permanent replacement. Duties include managing IT infrastructure, vendor and consultant relationships, project requests, and the IT budget.  Spearheaded search for BI Reporting tool. Led process with requirements gathering, creation of RFP, and selection of vendor candidates. Worked with a committee to make final selection of software (Sisense) and present to president’s cabinet for approval  Implemented new admissions dashboard and automated email solution for the admissions department. This eliminated unnecessary manual time  Led offshore development team with the development and maintenance ofFNU's clinical site management software

Versailles, Kentucky, Us

Coordinated support services across all FNU campus locations, including classroom setups , general computer , phone, and network troubleshooting. Developed and matured ticket processes to assist in identifying root causes of issues. Also played a key role in the development of new FNU applications by creating/managing new databases, creating stored procedures, and setting up automated schedulers.  Created and improved key indicators (KPI) and quality assurance measures by monitoring and reporting performance at established intervals. After leaving this role, IT was at 99% satisfaction rating from students, highest of all FNU departments.  Built and generated reports for grants, attrition, etc. using SQL  Acted as primary support for the University ERP and the student selfservice website.  Key member of team responsible for the selection of new Student management system (Canvas)  Created and successfully implemented PowerShell scripts for daily syncs between FNU’s ERP and Canvas Student Management System

Versailles, Kentucky, Us

Conducted information gathering sessions with FNU faculty and staff to obtain requirements on reporting needs and process improvements. Built custom reports in a dashboard to serve to users. Implemented data integrations between disparate systems to assist in process improvement. Responsible for training support staff  Created and implemented a custom built reporting dashboard using SQL and ASP.net  Developed and implemented data syncs between the ERP and Angel learning management system  Key member of team responsible for the migration from Microsoft Exchanged to Google Apps for education o Scripted the code and successfully moved all users from exchange to google apps  Acted as primary support for all ERP and self-service website issues.  Collaborated with Finance to successfully implement new payment system in the student self-service site.  Involved in several projects to batch fix incorrect records issues in the ERP system

Supervisor of service techniciansDesigned logos and signs Inventory ManagementHome and business networking projectsSales of computer systems and accessories

Bachelor, Business Administration Decision Science And Information Systems

Associate, Arts

Associate, Science