Christopher Cork Email & Phone Number

Aurora, Il, Us

Saint Charles, Il

Saint Charles, Il

Open/Close functions; prepare deposit and balance cash drawers; inventory counts.Assist customers with game questions and process Point of Sale transactions.Analyze condition of product and complete buyback of used material.

Specialized contact for government agencies, such as USDA, FDA, and military.Basic customer service duties included placing orders, checking order status, calling vendors for product availability and pricing.Placed orders with vendors for special order requests and specific shipping instructions.

· Worked closely with distributors and key accounts on business development. Ensured good relationship with Aquascape was maintained.· Assisted the outside sales team with any tasks they needed – running reports with Crystal Reports, building spreadsheets with Excel, calling on clients, etc.· Answered phone calls in a call-center setting· Customer service duties included placing orders, handling product returns, answering minor technical questions, and directing calls to other employees.· Filed claims with UPS and FedEx on damaged shipments.

I trained all new employees on basic store functions and maintained staff functionality. I also maintained inventory levels of food and supplies in the cafe and ensured cafe operations moved smoothly. Performed key-holder functions with opening and closing. Assisted customers at information desk with locating product in store and ordering items that were not in stock.