Christopher Coulter Email & Phone Number

Castle Rock, Co, Us

Rapid City, South Dakota, United States

- Working on migration of all US based business to OIPA system.- Development of reports and reporting strategies using SQL and SSRS.- Distribution of reports via Sharepoint for both scheduled delivery and self-serve.- Work with both internal and external teams to create intercompany interface files.

California, United States

Develop and distribute weekly and monthly reporting for Marketing Operations team using data from Marketo and Salesforce, presented in G-Suite formats ▪ Assist in budget allocation for national marketing events calendar ▪ Work with leadership to identify highest marketing funnel and sales pipeline conversion segments (demographic, firmographic, industry, etc.) to maximize ROI. ▪ ** Role was eliminated as part of corporate reorganization.

Colorado, United States

▪ Develop and distribute weekly, monthly, and quarterly reporting on financial performance and operational metrics. Presented in various formats including Tableau and Excel to CEO, CRO, CFO, and all levels of management. ▪ Identify and analyze shifts in behavior at the customer, product, and segment levels. ▪ Use business intelligence to provide insight and suggestions to developers and engineers for future product changes and enhancements, and to marketing and sales teams for future campaign strategy. ▪ Work with DBA to improve and maintain data warehouse (Amazon Aurora – MySQL).

Broomfield, Co

- Meet with key stakeholders to establish business requirements for identifying opportunities to maximize profits and/or retain customers.- Extract customer account information from various corporate databases (SQL and Oracle) to create quarterly batches of re-rate opportunities.- Assist Project Managers in building and maintaining reporting metrics.- Conduct regular meetings with key project stakeholders to update on progress.

Little Rock, Arkansas Area

- Report directly to the Senior Partner and other officers of the company.- Daily and monthly performance reporting and analysis presented to senior and mid-level management.- Development of annual revenue forecasting model.- Development and maintenance of firm profitability tracking model.- Development of reporting modules in MS Access (including VBA programming) and MS Excel using CLS system data.- Development, testing, and implementation of collection staff incentive programs, including position-based goal setting and payout optimization to satisfy both client goals and firm profitability needs.- Review and analysis of firm process and procedures with an emphasis on streamlining and automation.- Participation in weekly and monthly client performance review calls including analysis of externally generated reporting.- Led departmental and inter-departmental ‘Kaizen’ meetings.- Training and management of new CRAs (Client Relationship Analysts) to become a primary point of contact for clients. Key Highlights:- Took control of and saved firm relationship with two major national clients by examining and correcting systemic problems as well as repairing personal communication channels.- Developed industry-first account scoring model which led directly to highest profitability in firm history.

North Andover, Ma

- Development and maintenance of national network of collection law firms to accept business for in-house purchased debt client.- Initial contact and contract negotiation with new network law firms.- Development of selection criteria for placements to network firms.- Daily correspondence with network firms.- Maintenance of EDI standards.- Development of reporting to track performance of network firms.

North Andover, Ma

- Management of in-house litigation staff (clerks, paralegals, etc.).- Development of automated account disposition tracking system through cross-relational database (Ontario).

Norcross, Ga

- Daily management correspondence with clients and network firms.- Presentation of daily, weekly, and monthly performance reporting for network firms.- Annual revenue forecasting.- Design of web-based tools to facilitate and automate attorney to client communications.

Economics

Physics And Biology