Christopher Dahill Email & Phone Number

Strongsville, Oh 44136

Encompass System Admin- Troubleshooting loan related issues.- Help maintain 3 active Encompass360 environments – Production, Test, and Upgrade.- Help maintain 3 active channels (Retail, Wholesale, Correspondent).- User account management 1300+ users.- TPO company management (200+ companies).- Consumer Connect setup, and maintenance.- Business workflow design.- Business rule design, DDM rules, loan program design, closing cost templates, ect.- Establish relationships with active 3rd party applications, for workflow management.- Input form design, and modifications.- General system administration, setting up personas, usergroups, docs, and various other tasks within Encompass.

Olean, Ny 14760

-System administrator for Encompass LOS.-I provide support for various end users.

-Review credit applications and make timely lending decisions to our dealer base-Effectively communicate with team of lenders to reach department goals -Maintain and establish new customer relationships everyday-Keep a delinquency ratio of .5% or less for my loan portfolio-Work with team of lenders and business development officers to provide first class service to dealers-Succesfully grew personal loan portfolio to $96mm while maintaining delinquency and charge off levels