Christopher Dalida Email & Phone Number

Kansas City, Missouri Area

Kansas City, Missouri Area

• Effectively managed a staff of 140+ throughout the northeast territory to ensure successful and timely completion of project strategies and proposals.

Kansas City, Missouri Area

• Acted as brand ambassador and vendor for portfolio of brands including The North Face, Under Armour, Lucy Activewear, Majestic, Jones New York, Lee Jeans, Timberland, Converse, New Era, Footaction, and Foot Locker.
• Implemented current directives and carried out merchandising standards and styling techniques to provide the most aesthetically pleasing and positive shopping experience within designated shop.
• Executed installs, floor fixture placement and wall sets to best utilize shop space and increase flow.
• Negotiated window displays and formatting to most effectively showcase offerings.
• Ensured sales floor cleanliness and organization of product.
• Possessed superior brand product knowledge.

Kansas City, Missouri Area

• Prepared event proposals and negotiated contracts with clients.
• Completed banquet event orders for parties ranging from private happy hours to full property buyouts.
• Initiated cold-calls and direct marketing to prospective clients.
• Executed banquet event orders and carried out all operational event procedures.
• Acted as Manager on Duty in the absence of General Manager.
• Recruited, interviewed, hired, and trained all bar and wait staff employees.

Kansas City, Missouri Area

• Managed staff in all dining outlets of the hotel to ensure superior levels of customer service.
• Interviewed, hired, and trained all front-of-house wait staff employees.
• Held monthly department meetings to update staff on goals and trends.
• Maintained relations with vendors, distributors, and prospects.
• Prepared schedules to maximize guest services while minimizing labor costs.
• Fulfilled weekly liquor orders and maintained all beverage inventories.

Kansas City, Missouri Area

• Managed staff in the four dining outlets of the hotel to ensure superior levels of customer service.
• Interviewed, hired, and trained all front-of-house wait staff employees.
• Prepared schedules to maximize guest service and minimize labor costs.
• Maintained targeted beverage inventories in the entire hotel.
• Fulfilled weekly liquor orders.
• Carried out all outlets purchasing responsibilities.

• Managed over 30 employees in four divisions of a private club to ensure the highest level of service for over 600 members.
• Maintained relations with the membership and possible members.
• Conducted interviews for prospective wait staff employees.
• Hired and trained new employees
• Co-wrote new employee handbooks and training manuals.
• Maintained monthly beverage inventories in all sectors of the Country Club.

• Provided excellent service to increase store profits.
• Trained part-time and internship customer service representatives.
• Assisted with payroll and associate scheduling.
• Visual merchandising including floor sets and window design.
• Aided in marketing/promotions consisting of fashion shows and advertising.
• Performed markups/markdowns.