Chris Hill Email and Phone Number
Chris Hill personal email
- Valid
👋🏻 Hi, I'm Chris! I'm a Senior Product Manager specialising in finance and tech, including leveraging GenAI to solve customer and business problems. My career spans large enterprises and small businesses, where I have consistently delivered impactful solutions and exceptional customer experiences.I have a passion for experimentation, data-driven decision making and delivering outcomes.Career highlights:✅ Commonwealth Bank Benefits Finder✅ Significant uplifts to search performance on the Macquarie Bank Help Centre✅ 80% call reduction through launching Live Chat at Macquarie Bank✅ e2e rollout of CommBank Yello✅ CSPO Scrum Product Owner certified✅ Lloyds Bank Customer Labs founding member⏳ AWS certified Cloud Practitioner - in progressI'm currently open to new opportunities where I can apply my skills in product management and AI to drive innovation and deliver business and customer outcomes. ☕️ If you're looking for someone with a proven track record and a passion for technology and user experience, let's connect.Keywords: Product owner, Product manager, data driven decisions, customer empathy, user research, financial services, generative AI, agile methodologies, strategy, team leadership. digital analytics, experimentation, user experience.
Qantas
View- Website:
- qantas.com.au
- Employees:
- 17259
-
Senior Product Manager - PersonalisationQantasSydney, Nsw, Au
-
Product Owner - Product Innovation And GrowthCommonwealth Bank Sep 2024 - PresentSydney, New South Wales, Australia -
Product Manager - Help Centre And Digital ConversationsMacquarie Group Mar 2022 - Sep 2024Sydney, New South Wales, AustraliaLeveraged GenAI to improve the accuracy of the site search tool, removing friction from the user journey by displaying the most relevant content for their search. Resulted in significant improvements to key metrics such as CTR and abandonment rates, allowing more users to self-serve.Launched live chat in secure banking platform to bring conversational support to financial advisers, resulting in an 80% reduction in call volumes and significant reductions in opex. -
Senior Digital Product Owner - Commbank YelloCommonwealth Bank Jul 2021 - Mar 2022Sydney, New South Wales, AustraliaLead the digital delivery of Commbank Yello, a recognition program that rewards existing customers with cashback, discounts and prize draws. Collaborated cross-functionally with Marketing, Data, Legal and Risk, alongside McKinsey and Deloitte Digital to scope, design, plan and drive outcomes that deliver customer and business value.
-
Senior Manager Personalisation Capability And Digital ExperienceCommonwealth Bank Dec 2020 - Jul 2021Sydney, New South Wales, Australia
-
Senior Manager Digital Adoption And Asset GrowthCommonwealth Bank Jun 2018 - Dec 2020Sydney, AustraliaLeading a team of 4 conversion managers to devise andexecute on our digital adoption strategy, a key strategicgrowth area for CBA. Collaborating with groups ofstakeholders across different divisions in the bank toensure customers can easily adopt and embrace digitalbanking, growing our digital engagement and NPS.In practice: Analysis of big data, analytics trends,identifying breakpoints and opportunities, messagingstrategy, experimentation, internal on-boarding for newassets / projects.
-
Conversion Campaign ManagerCommonwealth Bank Jan 2016 - Jun 2018Sydney, Australia
-
Ux Design Optimisation Manager - Customer LabsLloyds Banking Group Dec 2013 - Dec 2015Halifax, United Kingdom- Responsible for all AB testing across the Group's public websites including design, build and analysis of experiments.- Founding member of the award-winning Customer Labs team in London, the first in-house user-testing facility established by a major bank.- Collaborated with multiple teams across the Group to scope, define requirements and launch experiments that delivered significant uplifts in acquisition, engagement and retention metrics. -
Seo And Conversion Optimisation ManagerFirst Direct Jun 2011 - Dec 2013Leeds, United Kingdom- Owner of on-site and technical SEO for first direct, responsible for enhancements to the site to improve search rankings.- Responsible for sales growth through designing and launching AB tests on the website, using Adobe Target.
Chris Hill Skills
Chris Hill Education Details
-
Business And Financial Management -
Digital Project Management
Frequently Asked Questions about Chris Hill
What company does Chris Hill work for?
Chris Hill works for Qantas
What is Chris Hill's role at the current company?
Chris Hill's current role is Senior Product Manager - Personalisation.
What is Chris Hill's email address?
Chris Hill's email address is ch****@****ail.com
What schools did Chris Hill attend?
Chris Hill attended University Of Hull, University Of Brighton.
What skills is Chris Hill known for?
Chris Hill has skills like Ppc, Email Marketing, Seo, Web Content Management, Digital Marketing, Social Media Marketing, Online Advertising, Link Building, Web Analytics, Social Media, E Commerce, Digital Strategy.
Who are Chris Hill's colleagues?
Chris Hill's colleagues are Sally-Ann Fitzhardinge, Shu-Hwei Huang Freundt, Benson Hung, Tammy Shan, Deborah R., Margaret Hall, Don Wilson.
Not the Chris Hill you were looking for?
-
Chris Hill
Greater Sydney Area -
4anz.com, ey.com, corelab.com, corelab.com -
1mater.org.au -
4worleyparsons.com, worleyparsons.com, tpg.com.au, auspost.com.au3 +613867XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial