• Assist in the solution identification and demonstration stages of the sales process, including support for sales team in performing discovery around customer’s technical requirements, and managing solution development for multiple sales opportunities at any given point in time.• Assist with the technical and product response portions of RFIs/RFPs.• Conduct and lead product demonstrations from a functional/technical perspective for both new business and current business customers. • Work cross-functionally on sales enablement projects. Improving internal sales tools and processes, including RFP templates and repository.• Stay informed of new features (both internally developed features and third party components) that can be added to the demo, including custom demo sites in response to RFPs or scripted demo requests.• Represent our solutions and capabilities at events such as webinars, conferences, seminars, etc.

• Project lead on securing and implementing a CRM for admissions operations and communication, reviewing options such as Hobsons Radius, Salesforce and Slate, ultimately utilizing Salesforce. • Manage all admission and recruitment data within Salesforce.• Translate verbal and written direction into data outputs.• Create and automate reports, communications, workflows and messages.• Provide data analysis and provide meaningful insights into inquiry conversion, prospect management and operational performance to support day-to-day admissions operations and initiatives.• Recruit students through managing high school/college fair visits within an assigned territory.• Schedule and conduct in person interviews and advisement with potential students and parents.• Evaluate application credentials for admission into the university.• Work with university stakeholders to create and maintain a strategic enrollment management plan.

• Project lead on securing and implementing a CRM for admissions operations and communication, reviewing options such as Hobsons Radius, Salesforce and Slate, ultimately utilizing Salesforce. • Recruit students through managing high school/college fair visits within an assigned territory.• Schedule and conduct in person interviews and advisement with potential students and parents.• Evaluate application credentials for admission into the university.• Assist in managing the implemenation of Hobsons Retain.• Manage the Admissions Office newsletter and subscriptions.• Assist with implementing a new admissions communications plan including print, web and email.• Build and cultivate relationships with high school counselors, potential students, staff and faculty.• Work with university stakeholders to create and maintain a strategic enrollment management plan.

• Assist in coordinating a team of three marketing assistants/graphic designers.• Maintain, administer and solve issues pertaining to our Hobsons CRM databases of Undergraduate Connect, Graduate Connect & Retain.• Have managed 3 implementations of Hobsons products ( 2 Connect & 1 Retain) as the project lead.• Verify, cleanse and keep track of data (student records) within the Hobsons CRM system.• Write, edit and design print publications, emails and communication messages.• Create, edit and maintain content on the CUNY Undergraduate Admission website.• Assist with coordinating events and maintaining relationships with prospective students, high school/college counselors• Communicate on our University message to prospective students and between our University staff.

· Fostered community development through programs and team building events.· Performed administrative duties, kept accurate records and maintained open communication between residents and senior administrators.· Advised students on personal as well as educational issues that arose.· Maintained a scheduled duty rotation that included emergency response actions.

· Worked closely with senior administrators to plan and carryout prospective student events including, Open Houses, Accepted Students Days, Saturday information sessions and Guidance Counselor functions.· Performed daily office responsibilities such as filing and updating application files.· Executed database entry, phone inquiries, mailings and organizing recruitment information.· Provided campus tours to prospective students and families.· Responsible for new student worker training.

· Assisted incoming freshman and transfer students with their transition to college.· Provded new student programming including, presentations on the college resources, hand book and group activi- ties.· Worked closely with admissions staff and other campus administrators to ensure successful orientation events.

· Performed clerical work including filing, checing resources and processing new employees.· Worked on confidential human resource projects using Excel, company resources and employee files.