Christopher Dickson Email & Phone Number

Christchurch, Canterbury, New Zealand

Responsible for New Zealand market for Banqer product Banqer High. Involved in creating marketing campaigns to drive leads and creating marketing content through EDMs to increase brand awareness and market penetration. Maintain a database of leads via CRM and follow a sales plan to convert schools to be paying customers. Build automations within CRM to actively progress customers through sales pipelines and support the sales and marketing plans. Provide demonstrations of the platform to interested users and educate them on how the product can supplement and support teaching financial literacy to students. Visit schools and give presentations in-person and attend conferences to promote and foster relationships. Actively engage with stakeholders and associations to work with their members and provide opportunities to experience the product.

The Learning People provide training opportunities in the tech industry around the world. This role required understanding of products offered, career pathway opportunities available to students, and providing sound knowledge and advice on study options available at Learning People. Required to meet targets daily, weekly, and monthly that the business set.

Responsible for delivering exceptional customer service and assisting TSB clients with their banking needs. During this time I worked on completing my Masters.

Fixed-term contract role. Collated information for Official Information Act Requests for stakeholders including customers, businesses and government departments. Maintained data within CMS and other internal databases and adhered to strict procedures due to sensitive information. Responsible for responding to queries via phone and email, and assisting customers with lodging claims at EQC.

Whistler, British Columbia, Canada

Responsible for providing support and exceptional service to customers and colleagues. Assisted customers with banking needs, such as opening accounts and upselling customers on products such as insurance, credit cards and banking packages. Assisted customers with applications and taught customers online banking processes. Raised internal requests relating to fraud, incidents and suspicious transactions. Worked according to set targets per quarter including sales and monetary targets, and referrals and bookings for mortgage and investment specialists. Built successful relationships with customers and had many regular customers whom I served.

Christchurch, Canterbury, New Zealand

This role included managing cases, preparing documents and files for judges, and running court proceedings within the Family Court. Was responsible for managing a high case load whilst dealing with highly confidential information used in court cases. Competently able to understand complex legal Acts and policies and translate these for clients which is shown through assisting customers on applications and providing information on completing legal applications. This role required an oversight of case management from beginning of application to the closing of case and a commitment to learning and speaking Te Reo Māori.

Master Of Business, Global Management And Marketing, With Distinction

Graduate Certificate, Human Resources Management

Completed dissertation with A grade

Bachelor Of Arts - Ba, Political Science And Sociology