Christopher Dimilla Email & Phone Number

Hopkinton, Massachusetts, United States

• Lead the planning, management, and joint development/GTM of solutions for service providers globally. Drive adoption of solutions across our customers and partners globally, showcasing excellence and innovation at.
• Lead Sr. project/program managers, Line-Of-Business (LOB) sales operations, Telecom Product/Technical Architects and GTM campaign managers to drive success of solutions through standard project management.
• Lead our project/program managers to run, manage and drive technical development efforts for solution
• Overseeing and lead a VoC strategy that creates strong communication channels between our stakeholders, partners and customers
• Lead, manage and execute a Continuous Process Improvement (CPI) initiative
• Lead, manage and execute the Line-Of-Business (LOB) Orders Recognition Pursuit Program

Hopkinton, Massachusetts, United States

• Responsible for new business development and partnership management globally for Dell Technologies Cloud Service Provider, Strategic Outsources and System Integrators within Global Alliances Partner Growth Planning (PGP)
• Advise partnership leaders on GTM strategies, recommended alignment strategies and technology solutions to ensurepartnership growth
• Maintain executive and mid-management level relationships within Dell Technologies and our alliance partnerships
• Manage and execute a 3-5 year business plan for each global partnership that includes initiative forecasts, required marketing investments and resource investments
• Assist in the development of solution portfolios combining hardware, software, and services with our alliance partnerships
• Generate market demand and materials for alliance partner-based solutions

Greater Boston Area

• A trusted advisor to clients, while managing their expectations
• Lead all client delivery activities within assigned accounts
• Lead discovery session that include requirements gathering and desired workflows with clients to understand and document their business needs (i.e. budget forecasting, financial reporting, consolidation)
• Develop and present design documents based on their requirement to clients and manage the design of their CPM implementation.
• Manage project scope, tasks, deadlines, budgets and lead project teams through CPM implementations

Franklin, Massachusetts

• Oversees the North America RTT teams, both onshore and offshore as the subject matter expert and escalation point of contact for all globally RMA processes
• Work globally with all RMA Logistics team in both the US, Canada and EMEA
• Work cross functionally with Revenue Operations, Professional Services, Customer Services, Domestic Packaging, Manufacturing and Field Inventory Management teams
• Oversee the coordination of data migration between RTT and professional services
• Oversee the coordination of de-install & packaging of hardware between RTT and site customer service engineers
• Oversee the coordination of hardware pickups at customer locations between EMC, carriers and customers

Franklin MA

- Maintains awareness of trends, business conditions, internal processes and practices impacting project/program(s)- Identifies areas of risk/opportunities and influences and implements continuous improvements- Defines and reports project/program roadmap, status, development issues and success metrics- Develops tools and analytics to support success of.

Franklin MA

• Salesforce.com SME
• Experienced with SAP
• Assisted in development Salesforce.com interface
• Team Lead for North America Theatre
• Reviewed all indirect orders and partner documentation to insure they are in accordance with SEC guidelines for revenue recognition
• Informed partners and sales organization of orders status throughout booking process

Needham MA

• Recruited qualified registered nurses, licensed practical nurses and home health aides for pediatric homecare clients
• Provided services to and admitted offices first 24/7 client during frantic flu season
• Staffed flu clinics for companies 2011 most profitable flu program
• Researched, utilized and managed social media platforms to better market company services
• Managed wellness schedules, employees and supplies for weekly clinics
• Worked cross functionally with payroll and billing departments