• Executed product marketing strategies for 10 SaaS applications generating over $250,000,000 in revenue annually.• Developed annual marketing plans incorporating digital content, push/pull tactics, sales tools, and product positioning guidelines. • Designed the curriculum, certification and delivered in-person, video and web-based product training to over 1,400 employees globally.• Facilitated over 400 product demonstrations and program design/strategy sessions to Fortune 1000 customers over my tenure.• Operated on-site customer outreach efforts at company sponsored events and industry conferences, World at Work, RPI and HR Tech.• Developed pricing models, monitored the competitive landscape and managed forecasting data for the leadership team.

• Served as Product Owner, Manager and then Director for 4 SaaS recognition/incentive applications serving 3,500,000 global users.• Successfully increased product sales revenue from $750,000 in 2001 to over $200,000,000 in 2017. • Conducted product demos and led digital content development (blog posts, case studies, infographics, sell sheets, and white papers).• Organized the collaboration between U.S. and Chennai, India based Scrum teams using Agile software methodology.• Defined product requirements, maintained the backlog/roadmap and authorized approvals of wireframes, UX design and user stories.• Facilitated User Acceptance Testing sessions creating the courseware and analyzed feedback for continuous improvement. • Collected and analyzed qualitative user feedback and quantitative customer usage data into meaningful roadmap recommendations. • Created and delivered the training curriculum for the successful turnover from development to customer delivery teams.

• Guided a 12-member team of program design and project management professionals for a $25,000,000 business unit.• Managed the P & L, interviewing/hiring/termination, skill/career development, coaching and performance management processes.• Designed and launched BIW’s 1st generation SaaS employee recognition product achieving $750,000 of revenue in its first year.

• Executed the solution strategy of individual programs for Fortune 1000 customers with a personal book of business of $6,000,000. • Partnered with internal business unit experts to develop integrated business deliverables that informed and influenced potential buyers.• Composed proposals, answered RFIs and presented recommendations rationalizing the cost versus the expected ROI outcomes.

• Directed a 7-member team of administrative professionals delivering over $14,000,000 in annual revenue.• Managed the interviewing/hiring/termination, skill/career development, coaching and performance management processes.• Championed 2 successful service recovery initiatives retaining over $11,000,000 in company revenue.