Engage with small and medium business owners and advertisers. Evaluate social media campaign performance for advertisers and recommend campaign strategies and optimizations.

Engage Clients to build trusting relationships and understand needs to provide personalized product solutions.Maintain a thorough understanding of all new models, trims levels, and equipment.Average $5,482 PRU on new and pre-owned vehicle sales.Sales resulting in approximately $490k total gross revenue for the dealership.

• Engages with clients to build trusting relationships and understand needs to provide personalized product solutions• Consistently recognized as top sales consultant, exceeds all personal sales goals, including volume and revenue • Ensures a flawless customer experience from start to finish by building strong relationships and meeting all needs and requests efficiently and accurately• Maintains a thorough understanding of all inventory to guide customers effectively through the sales process• Provides customer education on products, pricing, availability and promptly resolves all service issues that arise• Coaches and mentors new hires to execute successful sales efforts

• Led, trained, and developed a team of 15 linguists in a fast-paced environment while empowering employees to effectively complete all projects and tasks • Managed employee workflow, projects, and tasks to efficiently coordinate and direct all daily work assignments• Collaborated and coordinated with employees to increase performance through goal setting, performance coaching, and career development activities • Designed and implemented successful employee database using Microsoft Access, significantly increased productivity, and efficiency • Developed trusting relationships with contract employees, Department of Defense, and other Federal customers to drive business success

• Created and executed dynamic new hire training program to empower employees with necessary tools and resources to exceed performance goals• Leveraged technical Microsoft PowerPoint skills to develop complex training aids to enhance training programs• Analyzed data and current SOP’s to design and implement enhanced linguist operations and procedures to boost productivity • Designed and implemented new material testing procedures to enhance employee’s knowledge and provide additional training in areas of opportunity

• Leveraged technical knowledge to deliver translations of captured documents and media • Analyzed and prepared captured documents and media based on customer’s needs • Communicated and collaborated with other departments and teams to ensure business success• Utilized time management and organizational skills to effectively manage a high workload

• Provided instruction to administrative support staff deploying to Iraq in the Arabic language in basic grammar and conversation

• Spearheaded developing and maintaining technical data for diverse targets• Strategically created and managed multiple databases for decrypted and translated messages• Analyzed and reported translated materials • Leveraged expertise to effectively allocate linguist resources based on targeting requirements