We aim to provide space and resources for QTBIPOC communities at accessible prices with the goal of nurturing and expanding the San Francisco Bay Area’s artistic and musical cultural identity.Enzyme is a 3,600 sqft space in Soma that will provide space and resources for yoga and wellness classes, community organizing, harm reduction planning, and live events including drag shows, electronic music, and live bands (from Punk to Jazz to Blues). We are also building out a radio station and… Show more We aim to provide space and resources for QTBIPOC communities at accessible prices with the goal of nurturing and expanding the San Francisco Bay Area’s artistic and musical cultural identity.Enzyme is a 3,600 sqft space in Soma that will provide space and resources for yoga and wellness classes, community organizing, harm reduction planning, and live events including drag shows, electronic music, and live bands (from Punk to Jazz to Blues). We are also building out a radio station and donation-based studio space to be used by our QTBIPOC community.-Write grant applications-Manage social media presence & respond to inbound requests-Manage Enzyme Ignite, a harm reduction initiative that provides QTBIPOC partygoers with a list of safe events, and provides promoters with Naloxone (Narcan) training and consistent access to Naloxone and Fentanyl test strips. Show less

At Direct to Earth we throw electronic music events at clubs and warehouses across the San Francisco Bay Area. Our events draw up to 1000 attendees and focus on creating community. We host artists from around the world, showcasing their interpretations of this historically Black music genre for our community.-Negotiate with booking agents, nightclubs and warehouse spaces-Provide logistical support-Work with local music and visual talent to create novel nightlife experiences

General Manager of an experimental boutique hotel in the Archbishop's Mansion in San Francisco. We hosted community events, tech accelerator cohorts, networking events, etc.-Negotiated with event organizers and accelerator management-Managed Guesty and all booking platforms for normal hotel operations-Managed all facility needs and vendors

I followed my passion for cooking at this 3-person, gourmet takeout restaurant in a strip mall parking lot.-Prepped veggies and proteins daily for service-Acted as sole front of house staff taking and fulfilling ordersFull page feature in Sunday San Francisco Chronicle:https://www.sfchronicle.com/restaurants/article/At-Lou-s-Takeaway-in-San-Rafael-modern-15924980.php

- Managed ~$5M portfolio of enterprise of Dropbox for Business clients-Responsibilities included: onboarding, relationship management, executive interfacing, building out processes around customer satisfaction-Maintained a 90% renewal rate and led the team in creating upsell/cross-sell opportunities

- Manage $3M+ portfolio including all onboarding, support escalation, renewal, upgrade, and upsell.- Maintain relationships with channel partners to educate them about services and products that would benefit their clients-Maintained a < 5% churn rate for 2 consecutive quarters

As the Administrator at D&L Manor I oversaw the care of six live-in clients with both physical and mental developmental disabilities in a residential care home.-Managed full P/L for the business-Coordinated a staff of fifteen employees who provide 24-hour care to clients-Managed the relationship with the State of California Department of Developmental Services (DDS) and North Bay Regional Center-Ensured full compliance with the California State law, including the… Show more As the Administrator at D&L Manor I oversaw the care of six live-in clients with both physical and mental developmental disabilities in a residential care home.-Managed full P/L for the business-Coordinated a staff of fifteen employees who provide 24-hour care to clients-Managed the relationship with the State of California Department of Developmental Services (DDS) and North Bay Regional Center-Ensured full compliance with the California State law, including the Lanterman Act and all subsequent amendments Show less

Part of the founding Customer Success team for LinkedIn Elevate, an employee advocacy tool that allows companies and employees to curate content, share it to their social networks, and measure its impact.-Managed the full customer journey of 8 Fortune 50 companies, with a total Annual Recurring Revenue (ARR) of $1.5M+. Responsibilities included: onboarding, product training and customization, content and program strategy consulting, ongoing program optimization, and regular ROI… Show more Part of the founding Customer Success team for LinkedIn Elevate, an employee advocacy tool that allows companies and employees to curate content, share it to their social networks, and measure its impact.-Managed the full customer journey of 8 Fortune 50 companies, with a total Annual Recurring Revenue (ARR) of $1.5M+. Responsibilities included: onboarding, product training and customization, content and program strategy consulting, ongoing program optimization, and regular ROI analytics, including Quarterly Business Reviews.-Provided consistent feedback to product team.-Helped create and refine post-sales process and content marketing material. Show less

As vidIQ's Director of Account Management I helped our clients reach their video marketing goals using the vidIQ platform and provided full service management and optimization of their video channels. I acted as the main point of contact for any support requests, product feedback, and strategic support.-Managed $1M+ portfolio, including planning and executing on YouTube marketing strategy for the following brands: Redbull, BuzzFeed, Insomniac, Corona & Google.-Restructured… Show more As vidIQ's Director of Account Management I helped our clients reach their video marketing goals using the vidIQ platform and provided full service management and optimization of their video channels. I acted as the main point of contact for any support requests, product feedback, and strategic support.-Managed $1M+ portfolio, including planning and executing on YouTube marketing strategy for the following brands: Redbull, BuzzFeed, Insomniac, Corona & Google.-Restructured accounts receivable, contracting, onboarding, renewal and upsell workflow.-Created and edited product training materials, sales collateral and support documents. Show less

I created content to drive lead generation and increase our stance as a thought leader in the B2B software space. I leveraged experience in customer-facing roles to provide content for our current customers that gave context to our products, provided self-serve training, shared customer best practices, and showed off creative product use cases.-Drove inbound marketing leads by developing diverse content including: website copy, email campaigns, monthly customer newsletters, blog posts… Show more I created content to drive lead generation and increase our stance as a thought leader in the B2B software space. I leveraged experience in customer-facing roles to provide content for our current customers that gave context to our products, provided self-serve training, shared customer best practices, and showed off creative product use cases.-Drove inbound marketing leads by developing diverse content including: website copy, email campaigns, monthly customer newsletters, blog posts, e-books, infographics, videos, and more.-Created and coded monthly HTML customer newsletter sent to 30k+ email contacts.-Worked closely with designers to create sales collateral such as product brochures and product manuals. Show less

-One of eight who piloted a business development initiative to leverage existing clients to increase revenue.-Provided strategic consulting on social media, news media, and media outreach for clients.Crafted marketing, PR, and communications strategy to help clients maximize product value.

-Managed a portfolio of 150 clients across social media, news media, and media outreach.-Led and was responsible for a team of 3 people, including their professional development and sales results.

• Collaborated with the business development team to research and identify relevant new RFID technology and applications, including market and competitor analysis.• Analyzed data and synthesized a report with team on the suitability of new products that helped drive strategic decisions.• Oversaw and edited all English language marketing material for multiple products & services.

• Led tailored English language lessons in conversation, grammar and literature for Spanish and Italian children, teens and adults.• Developed and implemented curriculum for a group of ten English speaking Chinese business professionals with the aim of strengthening spoken and written business skills.

• Contacted alumni to raise money for the Harvard Law School Fund.