Christopher Dover Email & Phone Number

Abilene, Ks, Us

Abilene, Ks, Us

Remote

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.• Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.• Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.• Prepares or ensures that appropriate documentation exists, including operational instructions.• Writes or modifies basic scripts to resolve performance problems and automate administration tasks.• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.

United States

System Administrator for AWS architecture, cloud computing software development, code implementation, and nginx management of in/out proxy redirection.

United States

Ft. Riley

Demonstrates knowledge of Military Intelligence systems installation, configuration, deployment, functionality, and testing; able to provide written and updated technical system documentation, procedures and training materials. Provides guidance in the analysis of user needs to determine procedural requirements with the customization, maintenance, and installation of ESXi/VMWare, Microsoft Windows Server and Red Hat Linux operating systems, software patching, and upgrading. Verifies appropriate LDAP configuration & procedures to maintain operator accounts and resolve any operator account related issues. Provides guidance on system testing and the implementation of backup and disaster recovery procedures of Linux and Windows operating systems. Monitors the installation, maintenance, and configuration of DNS Servers & the host configuration. Ensures requirements such as daily performance checks on DCGS-A applications, tools, and logs for serviceability are conducted. Monitors the configuration and efficiency of Safemove data replication. Demonstrates thorough knowledge of client & server software interaction including web-based application design, support, and integration. Understands Information Assurance (IA) methodology principles and assists IA staff with all documentation required for accreditation, etc. Maintains compliance with the standards of fitness requirement at all times throughout the period of performance of the task order.

Kansas

Ft. Riley

Distributed Common Ground System - Army (DCGS-A) Field Software Engineer (FSE) • Participate in the development or modification of DCGS-A security program plans and requirements.• Collect and maintain information needed to meet system IA reporting requirements.• Recommend resource allocations required to securely operate and maintain system IA requirements.• Assist government personnel in identifying security programs implications of new technologies or technology upgrades, in creating and analyzing IA policies and in developing system security configuration guidelines for DCGS-A. • Ensure testing of 1/3 of “local” IA controls annually and ensure compliance/non-compliance results are documented in SSAA/SSP and POA&M.• Review the selected security safeguards to determine if security concerns identified in the DCGS-A system POA&M and SSP have been fully addressed.• Report security violations and incidents through your site and region government IAM/IASO to the servicing RCERT in accordance with Section VIII, Incident and Intrusion Reporting• Assists the government in the preparation of DIACAP paperwork for SIPRnet and Collation accreditations.• Assist the government in the preparation of Short Form SSAAs for JWICS accreditations.• Assist the government in Information Assurance awareness training and education.• Educate task order personnel on required Information Assurance process to maintain system accreditation.• Maintain knowledge of current and emerging Federal, Department of Defense (DoD), and Army requirements, policies, regulations, and trends.• Maintain knowledge of information vulnerabilities and trends.• Collaborate effectively with the customer, CECOM SEC and other project team members.• Understand and apply sound Information Assurance principles and methodology to all work.

35T Military Intelligence Systems Maintainer and IntegratorMaintain, test and repair communications equipment. Maintain and integrate MI computers and networks. Assess and extract data from fixed, portable and wireless storage/communication devices. Perform pre, during, and post-mission operational checks on MI aerial platforms, sensors, and systems. Maintains HF, VHF, UHF, and microwave frequency receivers, processing and storage equipment, computer peripherals, antennas, modulators, demodulators, multiplexers, demultiplexers, signal monitors, and direction finding associate with electronic warfare/intercept system. Prepares maintenance forms and records. Makes detailed test on electrical and mechanical equipment using multimeters, oscilloscopes, signal generators, spectrum analyzers, wire diagrams, logic and signal flow charts, technical manuals, troubleshooting charts, performance aids, schematic, logic diagrams, and other measurement and diagnostic equipment. Maintain electronic warfare/intercept receivers, processing and storage equipment and computer peripherals. Diagnoses unusual and complex malfunctions in electronic warfare/intercept Systems and equipment located at fixed station, remote sites and Army depots. Operates automatic and special test equipment to perform Wow and Flutter Test, Harmonic Distortion Test, Wave Ratio Measurement, DC Resistant, Impedance Mismatches, Reflectometry Test and other distortion test to isolate faults and takes corrective action to assure equipment fidelity. Supervises lower grade personnel in the performance of their duties and assists in conducting formal and informal SOJT programs. Performs as assistant instructor at the service school.

Provo, Utah Area

FiOS fiber optic technical support representativeAssisted customers with installation, operational, maintenance and training related to products and applications.Diagnosed, resolved and escalated customer issues when appropriate.Served as customer contact on technical and service related problems both internal and external.Diagnosed mechanical, hardware, software, and system failures using established processes and procedures.Verizon FiOS MentorMonitored and oversaw technical support agents Received escalated called which required advanced troubleshootingVerizon FiOS Training MentorTrained employees on proper troubleshooting and client procedure practicesTrained agents to become mentorsTaught advanced troubleshooting practices to agents wishing to become mentorsVerizon FiOS SupervisorTrained, maintained, educated employees on all troubleshooting techniques and proper client procedures. Counseled and guided employees through professional development within the company.Received escalated technical support callsDeescalated disgruntled customer calls Maintained a high level of professionalism

Bachelor Of Science (B.S.), Computer Networking And Cybersecurity, 3.7

Activities and Societies: Dean's ListCurrently pursuing.

Associate Of Science (A.S.), Information Technology, 3.5

AAS Electronics Technology

Computer Engineering