Christopher Doyle Email & Phone Number

Quincy, MA, US

Boston, Massachusetts, United States

Greater Boston

Somerville, Massachusetts, United States

-Responsible for customer retention and subscription renewal-Managed all North American customer accounts following production deployment-Maintained regular cadence of customer engagement to ensure product value was being realized, stated goals were being met, and at risk accounts were being identified-Developed standard operating procedures and metrics as.

-Managed all daily operations and administrative functions at the Fares Center-Hired and managed team of 15 student employees-Developed standard operating procedures and best practices for Fares Center employees and operations-Helped develop and oversee program of speakers, lecturers and events-Performed budget planning, monitoring, and reporting for the.

Cambridge, Massachusetts

Served as the Company’s first post sales Project Manager, and developed onboarding and go live standard operating procedures. Was responsible for implementation of cloud based Point of Sale system for new clients both local and remote. Coordinated with implementation team to ensure a timely and effective installation/go live process. NOTE: Spent 1 year 6.

Served as a Team Leader in Joint Unit conducting multidisciplinary intelligence analysis. Also served as training NCO.

Managed team of 20 analysts conducting multidisciplinary intelligence analysis. Also managed various administrative and reporting duties.