Christopher Ducker Email & Phone Number

Pensacola, Fl

Pensacola, Florida Area

Provide user support services for school administration and classrooms by performing first level PC maintenance and by troubleshooting network problems. Coordinate all efforts at the school level to address and resolve technical and network issues in coordination with Headquarters technical staff when necessary.Tier 1 Support - Manage user accounts and profiles for computer, alarm, voicemail and phone systems.- Troubleshoot reported problems and documents diagnostic steps for issues related to computers, periphery equipment, alarm, and phone systems. Conduct research to find solutions and implement the most appropriate solution.- Follows-up with internal customers to ensure that technical needs have been met. System Maintenance- Implement software and hardware releases, bug fixes and/or operational improvements as directed by Headquarters staff. Re-image, clean, and maintain computers. Make repair or hardware replacement recommendations to the Director.- Perform server backup in accordance with enterprise backup policy and maintain application and curriculum software as directed by Headquarters staff.HQ Communications and Collaboration- Collaborate with Headquarters' IT Operations, Network Team, and/or third party service/warranty provider to restore services and correct core problems.- Assist Headquarters IT staff with enterprise wide project planning and implementations as needed.Curriculum Support- Provide technical/network support on the distribution of curriculum software images. Provide user training and assistance.

Pensacola, Florida Area

ITT Technical Institute Pensacola, FL has volunteered my services at Pensacola High School to help with the Computer/Networking at the school. Help to monitor the network locally and provide feedback of any areas of concern to the district office. Troubleshoot and correct any problems with all nodes on the network. The goal is to get as many computers in the classroom to as many students as possible to help motivate the learning environment.

Perform general office, clerical, and administrative duties, including computer applications, office communication, and filing and records maintenance. Maintain files; operate computer; operate calculating and copying machines; type correspondence, reports, and other communication from rough draft. Organize and monitor filing and records maintenance, retention, and disposal; maintain personnel records, route correspondence; type records, correspondence, and reports; send receive, and account for official and registered mail; make travel arrangements; prepare, print and distribute publications. Draft correspondence, instructions, and notices; verify accuracy of job orders and work requests; assist in the supervision of clerical functions; monitor travel (credit card) expenditures and payments; act as a liaison with civilian counterparts.

Numerous

Perform general office, clerical, and administrative duties, including computer applications, office communication, and filing and records maintenance. Maintain files; operate computer; operate calculating and copying machines; type correspondence, reports, and other communication from rough draft. Organize and monitor filing and records maintenance, retention, and disposal; maintain personnel records, route correspondence; type records, correspondence, and reports; send receive, and account for official and registered mail; make travel arrangements; prepare, print and distribute publications. Draft correspondence, instructions, and notices; verify accuracy of job orders and work requests; assist in the supervision of clerical functions; monitor travel (credit card) expenditures and payments; act as a liaison with civilian counterparts.

Perform general office, clerical, and administrative duties, including computer applications, office communication, and filing and records maintenance. Maintain files; operate computer; operate calculating and copying machines; type correspondence, reports, and other communication from rough draft. Organize and monitor filing and records maintenance, retention, and disposal; maintain personnel records, route correspondence; type records, correspondence, and reports; send receive, and account for official and registered mail; make travel arrangements; prepare, print and distribute publications. Draft correspondence, instructions, and notices; verify accuracy of job orders and work requests; assist in the supervision of clerical functions; monitor travel (credit card) expenditures and payments; act as a liaison with civilian counterparts.

Perform general office, clerical, and administrative duties, including computer applications, office communication, and filing and records maintenance. Maintain files; operate computer; operate calculating and copying machines; type correspondence, reports, and other communication from rough draft. Organize and monitor filing and records maintenance, retention, and disposal; maintain personnel records, route correspondence; type records, correspondence, and reports; send receive, and account for official and registered mail; make travel arrangements; prepare, print and distribute publications. Draft correspondence, instructions, and notices; verify accuracy of job orders and work requests; assist in the supervision of clerical functions; monitor travel (credit card) expenditures and payments; act as a liaison with civilian counterparts.

Bachelor Of Science (B.S.), Project Management And Administration

Explores various areas of the Project Management Body of Knowledge (PMBOK) with a business view of project management and administration.

Associate Of Science (A.S.), Electrical, Electronic And Communications Engineering Technology/Technician, Gpa 3.88

Activities and Societies: National Technical Honors Society Member - ITT Tech Pensacola Co-Advisor. Graduating Class Salutatorian.

Education record