Christopher Ducker Email & Phone Number

Houston, Tx, Us

• Management of team responsible for desktop, server, data and voice networks. • Remote services support for all international locations including procurement, configuration and installation of all hardware and software required to support remote business operations.• Configuration, deployment and management of point to point VPN connections utilizing Cisco ASA firewalls.• Successful on site separation of entire IT functions for Brazilian asset sold to another company. Project included sourcing new ISP and reconfiguring firewall for VPN connectivity back to Houston headquarters. Configured new Microsoft Windows Server infrastructure in order to convert all PC’s from old domain to Houston based global tree.• Reduced monthly data center costs through consolidation of data and server networks. • Successfully re-homed all voice and data circuits to new vendor reducing monthly connectivity expenses by half.• Solely responsible for the day to day management and troubleshooting of Foundry based network with Cisco ASA firewalls.• Minimized international travel expenses through deployment of Polycom Video Conferencing at headquarters.• Upgraded all firewalls from Cisco Pix to Cisco ASA hardware.• On-site audit of newly acquired company in El Salvador. Worked with senior management on optimizing hardware and software as well as re-organizing IT staff in order to reduce overall IT budget.• Managed two seamless corporate headquarters moves. Coordinated multiple vendors to enhance and test physical data network. Also liaised with furniture and construction vendors on office additions and changes.

Houston, Tx

• Administered voice, data and security networks for local and remote offices. • Remote services support for fifteen international offices.• Separation of data and voice networks from Enron Corp.• Researched, identified and deployed new VOIP phone system.• Planned and performed the conversion of Active Directory domain from Enron to AEI at multiple international sites. • One site separation of voice and data networks for newly purchased company in Lima, Peru.• Identified, interviewed and made final decision on hiring of remote IT support staff.• Successfully managed all IT aspects of 150 employee move to new office building.

Houston, Tx

Direct management of a large team responsible for maintaining Enron’s LAN, WAN, VPN, DMZ/Internet and voice networks. • Successfully managed all IT aspects of 1500 employee move to new office building.Coordinated all IT contractors working in new location along with building management to make sure all cabling, electrical and HVAC requirements were met. Also, coordinated with new building management and internal project managers during employee moves to ensure all logistical requirements were in place for the staged moves.• Separation of numerous business units upon completion of asset sale.• Successful redesign and implementation of a new data center from the ground up.• Decommission of Enron Building voice and data networks.

Houston, Texas Area

Senior level network engineer responsible for the administration of enterprise WAN and LAN. This involved deploying and maintaining routers and switches at Headquarters campus as well as the wide area network comprised of 200+ sites.• Successful separation of Enron estate network with Enron trading operations after divestiture.• Installation and maintenance of VOIP tie lines over international frame-relay data network.• After successfully leading the WAN team for one year was named team lead over the LAN team.• Redesigned and implemented network upgrade at secondary data center utilizing Cisco 5500 switches and 7200 routers

Houston, Texas Area

Administered server infrastructure for Houston headquarters which included hardware and software installations as well as upgrades. Remote services support for all international locations including procurement, configuration and installation of all hardware and software required to support the business office. Provided tier 3 expert support for local IT helpdesk staff.• Successful installation of over ten international offices including network cabling, server configuration and desktop deployment.• Administered cc:Mail and Notes Messaging infrastructures including user setup, troubleshooting of communications issues, and maintenance of global post offices• Administered local heterogeneous server environment (Novell Netware v3.1x, 4.x, and Microsoft NT 3.5x) including hardware and software installation, maintenance, and system administration• Deployed first client based VPN solution allowing users travelling internationally to access files located in Houston.