sold 1+ million in real estate transactions in 2013

manage 20 million dollars in assets

• Implement ATM (Automated Teller Machines) projects and manage account relationships for several small, mid-size and large financial institutions • Proven problem solving and analytical skills •Utilize standard project methodologies• Effective team players , works well with internal resources and external vendors• Consistently manages and adheres to strict project timelines • Steady, consistent and calm approach to project management,• Focused on high quality… Show more • Implement ATM (Automated Teller Machines) projects and manage account relationships for several small, mid-size and large financial institutions • Proven problem solving and analytical skills •Utilize standard project methodologies• Effective team players , works well with internal resources and external vendors• Consistently manages and adheres to strict project timelines • Steady, consistent and calm approach to project management,• Focused on high quality customer service and provide a positive experience for my customers Show less

• Provide Leadership and direction for 5 supervisors and 20 staff members• Enhanced policies and procedures to increase effectiveness for 24-hour call center• Implemented new management structure to handle 400% growth in staff• Accountable for $500,000 annual budget• Significantly improved service levels for customers

• Managed settlement, deposit processing, cash management and lockbox services• Oversaw staff of 3 supervisors and 25 staff members• Managed budget totaling $1 million • Implemented project that increased profit by $100,000 annually• Responsible for annual transaction volume of 1 billion dollars• Five Star Performance award semi-finalist 1996

• Oversaw 5 supervisors and a staff of 45• Managed budget of $1.5 million• Implemented Voice Response Unit project that reduced expense by $600,000 annually• Nominated for Five-Star performance award in 1994