Founded in 2010, OPT has been providing a wide range of services to companies across the country. With a total of 50 plus years of experience in the security industry, we have always dedicated ourselves to providing solid solutions to the most common, as well as the often challenging and unique problems, affecting your everyday business. OPT will help solve your company concerns by providing solutions that allow you to focus on managing and growing your company. Through the combined use of real-time customer notifications, and extensive internal reporting there will be valid, measurable improvements across your entire business. From keeping your customers informed and up to date on every aspect of their installation or service experience, to providing you with the feedback from that customer, and then effectively showing you how all of your departments interacted with these events, you start to get a true picture of where you are excelling, and where there is room for improvement.

Sedona database administration and maintenance of data integrity.Project Manager for the implementation of Sedona Office, developing all conversion tables, standards, and practices, and then converting from Z-micro and BOLD Theos, while continuing to utilize Manitou.Investigate and implement new technologies company wide, including monitored video, and two-way voice.Maintain all technical operations, including virus protection, software updates, and network mapping. Manage inventory control, logistics, oversee daily data entry operations.Design video, network and phone system installations, for new and existing customers.

Manage all day to day operations including financial planning, work scope, execution and completion of all ventures and projects.Direct all employees and contractors for each project.Work with municipal agencies and review boards to obtain permits, certificates of occupancy and related documentation.Developed and implemented computer based billing system and project control software.

Directed the technical operations of two redundant alarm monitoring centers, that myself and my team consolidated from 12 antiquated satellite offices under my project management.Analyzed, planned, and merged all computer systems and monitoring technologies from acquired systems and companies.Conceived and executed an upgrade of all telephony and monitoring devices to new technologies eliminating over 100 outdated monitoring receiver units.Researched, developed, and implemented new digital and radio receiver technologies with emphasis on providing a full range of monitoring services.Managed the support and maintenance of four IBM RS/6000 servers, all running redundant MAS software and databases.Planned, executed, and maintained all mass data changes while maintaining strict data integrity.

Managed the support of two monitoring centers including MAS automation software, all receiver technology, and 24 hour alarm center support.Planned and executed the implementation of new technologies including MASLink for Windows, CTI Telephony Server, and MAS Receiver Concentrators.

Created and managed a regional service center which answered customer calls, scheduled service calls, and dispatched service technicians in Florida and Georgia.Planned and executed the merging of five local service centers into one statewide center.