Christopher Evans Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

Revenue Shared Services (RSS) - Account Receivables Credit and Collections Analyst- Responsible for managing, collecting and researching collection activities in an assign portfolio of delinquent receivables. Liaison between Sales, Finance and Operations in resolving customer invoice dispute. Meeting and exceeding monthly delinquent targets. Contacted customers of delinquent invoices and invalid deductions to ensure the maximum of receivablesProcessed reversal and write offs utilizing the correct reason codes and general ledgerProcessed refund request, bad debt recovery, residuals and credit/debit offsets Utilized Pivot Table and Project Advance Spreadsheet to ensure collection effectivenessResearched financial systems and processes to resolve root cause analysis and trendsProvided Sales and Customers with monthly spreadsheets of open receivables (trial balance)Secured payment from customers via, Credit Card, EDI, ACH, Auto-draft and Reimbursement deductionsUpdated Customer Data Master (CDM) to ensure invoices were sent to correct mail-to /ship- to address