Christopher Falcioni Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Guangzhou, Guangdong

- Teaching young learner’s 2-12 to use their own voices to speak to the world using the magic of Disney.- Teaching 10 two-Hour classes each week of varying levels in coordination with Disney English teaching standards.- Creating fast-paced, show-ready lesson plans.- Assisting in event experience- Elected “Safety Ambassador”

New York, New York, United States

- Character Performance, bringing to life the spirit of Candytopia and leading guests through the experience, including VIP guided tours.- Customer experience work throughout the interactive museum and experience complex.

Orlando, Florida Area

- Upholding the integrity of Disney’s vast catalogue of stories by ensuring the safety of characters, assisting with guest needs, bringing the voices of the characters to life, and efficiently moving guests through their meet and greet experience.- Opening team of brand-new character experiences, such as Donald’s Dino Bash and the Pandora Utility Suit.

Orlando, Florida Area

- Gained understanding of the workings of the entire Asia attractions complex (Kali River Rapids. Flights of Wonder, Rivers of Light, & Expedition: Everest). Learning to please a variety of guests with vastly different tastes.- Accommodated Spanish-speaking guest with basic language skills, as well as educating and accommodating guests unfamiliar with Walt Disney World’s Fastpass+ system, attraction safety guidelines, and product knowledge- Experience with turning “Losses” into “Wins”, working extemporaneously to educate and accommodate guests in a variety of situations. Gained key listening skills that help create the right kind of assistance.- Experience with complex, safety-critical attraction operation.- Immersing guests into the story of Anandapur and its conservation efforts, inspiring guests that the world is truly worth saving with the help of Disney’s Wildlife Conservation Fund.

Orlando, Florida Area

- Guided daily 22 minute long tours of Disney Hollywood Studios’ “The Great Movie Ride,” a unique, interactive guest experience.• Learned to safely operate and evacuate one of Walt Disney World’s most unique ride systems, driving a ride vehicle while performing a 22-minute long show.• Maintained a joyful and positive attitude while doing repetitive actions.- Opened four brand new guest experiences: “Star Wars: A Galactic Spectacular” nighttime spectacular, a re-imagined “March of the First Order”, an updated “Star Wars – A Galaxy Far, Far Away” character stage show, and “Jingle Bell Jingle BAM!” nighttime spectacular.• Learned new procedures on-the-fly, working with an ever-evolving daily procedure requiring constant revision of safety procedures.• Experience with packing crowds, setting up queues, crowd control procedures and spieling with a “turtle box” voice amplifier in order for more guests to experience show-type attractions safely and efficiently.- Remaining flexible with scheduling, sometimes jumping between three different attractions roles within the same day during understaffed periods.- Working with large volumes of guests during holidays and late-night hours, occasionally dealing with escalations and diffusing potentially unsafe situations.- At The Disney College Program, took classes on Disney Heritage and Marketing, helping uncover how Disney makes it’s magic by providing superior guest service and world famous storytelling skills.

Street promotion and hawking at Boston area events for Broadway In Boston shows. Also includes running table events at festivals around Boston, door-to-door business solicitation, and running ticket lotteries at theatres. Involves extensive knowledge of Broadway In Boston productions and enthusiastic person-to-person interaction.

Taught eight 45-minute classes per day on story telling and improvisation. Developed daily class lessons and created learning tools for a wide age group of Pre-K to 6th Grade campers.

Created a positive learning and play environment for children. Developed activities, supervised behavior. Focused on serving as role model. Supervised children grades K-5 on bus to and from camp, created a positive learning and play environment.

Master'S Degree, Digital Marketing And Data Analytics

Courses in digital campaigns, branding, web and predictive analytics, social and mobile marketing and advertising, and customer.

Bachelor Of Arts (B.A.), Theatre Studies: Acting, Marketing Minor, Gpa 3.61

Dean’s List. Studied literature and arts at Kasteel Well, The Netherlands, in 2013.

Education record

Activities and Societies: Schreiber High School Chamber Choir, Drama Club, Department of the Performing Arts ProductionsNational Honor.