Christopher Fant Email & Phone Number

Gainesville, FL, US

Marlborough, Massachusetts, United States

• Responsible for the development, delivery and monitoring of global sales enablement tools, programs, and processes to support essential sales force productivity and effectiveness
• Created custom Salesforce.com (SFDC) dashboards and interfaces designed specifically to suit internal and external customer needs and priorities for optimal performance of business initiatives.
• Monitored and analyzed sales and financial objectives to identify potential issues and provided management with detailed insights and recommendations for improvement.
• Incorporated geographic analysis into sales territory planning efforts to maximize coverage while minimizing travel expenses.
• Developed analytical frameworks that aligned sales goals with global business objectives, enhancing the ability to execute customer engagement and market penetration initiatives.

Mettawa, IL

• Directed a team of service sales professionals in driving renewal service contract revenue, focusing on customer segmentation and tailored engagement strategies.
• Created and implemented automation tools for service contract quoting and reporting, leading to a 10% increase in efficiency and improved customer satisfaction scores by eighteen points.
• Collaborated with IT, Legal, Marketing, and Field Service teams to enhance contract offerings, align pricing strategies, and streamline the sales process, reducing the time to close deals by fourteen days.
• Developed a global Voice of Customer report, aligning cross-functional teams to improve customer experience and drive sales results.

Gainesville, FL

• Core responsibilities focused on the preparation, analyzation, negotiation, and implementation of contract solutions, terms and conditions, contract compliance, and performance metrics for hospital, IDN, GPO and.
• Collaborated with internal teams to enhance product positioning and deliver segment-specific solutions, strengthening customer relationships and market penetration.
• Managed the RFP and contract analysis process for hospital, IDN, GPO, and government accounts with annual revenue over $50M, improving response accuracy and speed to market.
• Developed strategies to simplify complex account processes, leveraging strong analytical skills and attention to detail to prioritize key initiatives and drive business growth.
• Implemented strategic account plans to drive 5% sales growth and increased market share within key health systems.

Gainesville, Florida Area

• Led a team in the capacities of hospital pricing, sales reporting, agent on boarding and sales tool development and enhancement.
• Managed a team responsible for sales reporting, pricing analytics, and inventory management, with a focus on optimizing customer engagement and sales performance.
• Developed online data visualization dashboards and tools to provide real-time insights into sales metrics and performance data, enabling better decision-making and strategy execution.
• Collaborated with marketing to develop and implement product pricing strategies, aligning market trends and customer insights to optimize profitability and competitive positioning.
• Partnered with Finance to align sales plans with organizational financial objectives, contributing to improved market positioning and customer satisfaction.
• Developed, reviewed, and implemented a comprehensive sales incentive compensation plan, driving increased sales performance and aligning team goals with company objectives.

Gainesville, Florida, United States

• Responsible for coordinating with Sales Leadership in the US to accomplish sales objectives while partnering with cross-functional teams to support the execution of the sales strategy.
• Created a streamlined process for analysts to provide highly responsive operational support to field sales agents and internal business partners.
• Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
• Created and implemented a sales onboarding program that optimized sales force engagement and performance.
• Collaborated cross functionally to manage working capital, A/R, inventory, ROA, customer acquisition cost, and monetization models.
• Forecasted, allocated, and reconciled all domestic field consignment inventory to improve inventory utilization by 8% year over year.

Gainesville, Florida Area

• Responsible for daily field sales support to the US sales team for all sales and account-related data and information. Directed customer inquiries to the associated sales team based on, market segment and existing.
• Provided ongoing support and training to sales team members, driving continuous improvement in performance metrics.
• Utilize SAP Business Objects, Crystal Reports, and MS Excel to create ad-hoc reports and pricing quotations to support business needs and drive more informed decision-making.
• Complete monthly sales reporting analysis, and work with finance business partners to determine effective commission rates.
• Created a SharePoint based filed sales support process that allowed for a streamlining of requests and an automated approval process.

Ocala, Florida, United States

• Reported to the Director of Regional Sales. Responsible for exceeding quarterly and annual sales targets on both an individual and team basis in a seven-county geography in Central Florida. Meet with clients and.
• Achieved over 100% of sales quota in 2010 and awarded “President’s Club” honors.
• Built relationships by delivering best in class customer service and generated annual sales growth of 12% on all product lines.
• Responded to RFP’s from local government agencies and negotiated sales contracts and terms for services.
• Developed monthly forecasts and territory projections to create commercial strategies that led to sales growth.
• Utilized Salesforce.com for lead generation, contract execution and management of the sales life cycle.

• Develop, build and maintain relationships with new and existing customers
• Design, develop and implement complex communication solutions for customers
• Independent sales cycle management from inception to execution and follow up
• Work with field sales to increase customers monthly spend
• Work with multiple customers and manage issues both internally and externally
• Demonstrate excellent time management skills, determination and eagerness to succeed

• Consistently exceed sales goals
• Recipient of the Top Gun honor in 1st Quarter 2007
• Responsible for exceeding monthly sales quota, customer perception, answer time and adherence
• Conduct development sessions with new hire classes
• Expertise using all required systems

• Facilitate leadership to sales group
• Support Third Party vendors with order entry and new process implementation
• Point of contact for Developer Markets bulk billed accounts
• Responsible for ownership and resolution of all bulk billed billing issues
• Run call center reports: Daily Adherence Reports and Wrap Work analysis

Bachelors, Marketing

Associate In Arts, General Business

White Belt, Six Sigma