Christopher Felix

Christopher Felix Email and Phone Number

System Engineer I @ First Citizens Bank
raleigh, north carolina, united states
Christopher Felix's Location
Raleigh, North Carolina, United States, United States
Christopher Felix's Contact Details

Christopher Felix personal email

About Christopher Felix

As a Retail Technology Analyst II at Victra - Verizon Authorized Retailer, my role involves spearheading the implementation and management of technical systems, ensuring seamless operations, and providing expert support. My dedication to continuous learning and technical mastery is rooted in my Computer Science background from High School for Civil Rights.At Victra, our team has enhanced incident resolution and contributed to a robust knowledgebase, elevating helpdesk and IT support. Embracing the values of equality and collaboration, I'm committed to not only meeting but exceeding expectations, while actively seeking a harmonious work-life balance. My drive is fueled by a desire to advance and utilize every opportunity for professional development.

Christopher Felix's Current Company Details
First Citizens Bank

First Citizens Bank

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System Engineer I
raleigh, north carolina, united states
Employees:
6304
Christopher Felix Work Experience Details
  • First Citizens Bank
    System Engineer
    First Citizens Bank Oct 2024 - Present
  • Victra - Verizon Authorized Retailer
    Retail Technology Analyst Ii
    Victra - Verizon Authorized Retailer Sep 2023 - Oct 2024
    Raleigh, North Carolina, United States
  • Victra - Verizon Authorized Retailer
    Retail Technology Analyst
    Victra - Verizon Authorized Retailer Sep 2022 - Sep 2023
    North Carolina, United States
    • Assist in the implementation of technical systems, software, hardware, or solutions• Provide SME support to the Service Desk regarding issue status and resolution, maintainingincidents and problems within the ticketing system• Test, implement, and document projects with direction and assistance from others• Research and testing of new technology (As needed for project work)• Develop deep expertise in one or more technologies to act as SME for RTA team (e.g. trafficcounting, network management, Verizon systems, ticket system, mobile device management)• Leverage and contribute to the knowledgebase documentation for helpdesk and IT support, takingresponsibility for your area(s) of technical expertise to ensure accurate and effectivedocumentation• Provides training and end-user support during and after the implementation process• Maintain IT industry knowledge and recommend solutions as appropriate• Work with Verizon to support Optix solutions and account creations• Assist in the implementation of technical systems, software, hardware, or solutions • Provide SME support to the Service Desk regarding issue status and resolution, maintaining incidents and problems within the ticketing system • Test, implement, and document projects with direction and assistance from others • Research and testing of new technology (As needed for project work) • Develop deep expertise in one or more technologies to act as SME for RTA team (e.g. traffic counting, network management, Verizon systems, ticket system, mobile device management) • Leverage and contribute to the knowledgebase documentation for helpdesk and IT support, taking responsibility for your area(s) of technical expertise to ensure accurate and effective documentation • Provides training and end-user support during and after the implementation process • Maintain IT industry knowledge and recommend solutions as appropriate • Work with Verizon to support Optix solutions and account creations

Christopher Felix Skills

Apartments Football Internet Explorer Responsibility Community Service Powerpoint Safari Nsa Exams Adobe Acrobat Windows Carpentry Community Operating Systems Teaching Photoshop Grading Students Debate Business Services Brooklyn Academic Modeling Tests Cleaning Mac Purchased Healthy Lifestyle Outlook Renovation Atp Microsoft Word Construction Microsoft Excel Organizational Behavior Tutoring Legal Microsoft Publisher Customer Service Windows 7 Technical Support Netscape Navigator Video Games Committees Robotics Trading Yearbook Delivery Personal Life Windows 10 Pharmacy Technicians Schools Civil Rights Aid

Christopher Felix Education Details

  • High School For Civil Rights
    High School For Civil Rights
    12

Frequently Asked Questions about Christopher Felix

What company does Christopher Felix work for?

Christopher Felix works for First Citizens Bank

What is Christopher Felix's role at the current company?

Christopher Felix's current role is System Engineer I.

What is Christopher Felix's email address?

Christopher Felix's email address is ch****@****ail.com

What schools did Christopher Felix attend?

Christopher Felix attended High School For Civil Rights.

What skills is Christopher Felix known for?

Christopher Felix has skills like Apartments, Football, Internet Explorer, Responsibility, Community Service, Powerpoint, Safari, Nsa, Exams, Adobe Acrobat, Windows, Carpentry.

Who are Christopher Felix's colleagues?

Christopher Felix's colleagues are Carolyn Burks, Linda Pelayo, Nathan Tate, Cpa, Elizabeth Holstein, Sandra Gamble, Sarah Barber, Grace Wu, Cia, Crma, Cams.

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