Christopher ( Chris ) Flood 🌱 Email & Phone Number

Putting my customers at the centre by understanding their needs with excellent communication and account management. I am a Customer Success Manager with over 10 years of B2B sales experience. I am passionate about success and always put the customer first. I handle a high volume of communication, prioritize multiple methods of communication at the same time, and never sacrifice the customer experience. I pride myself on being organized, detail-oriented, and empathetic. I love challenges and solving hard problems for my customers and am committed to both customers and team success.Before Sprout, I enhanced my skills with a Diploma in Cyber and Digital security. I recently worked Xeretec Ltd as a Xaas Business Manager assisting customers with SaaS digital transformation and working from home strategy through security for Office 365. Previously worked at BT Ireland as a Enterprise Business Development Manager providing customers with a "Cloud of Clouds" solution from networks, security, voice, contact centres, hosting and cloud such as direct access to MS & Azure with a full range of ICT services. I initially started off my career in the Logistics industry for five years for SME's and MNC's. I then moved to the Telecommunications sector for three years selling O2/ Three mobile solutions with a partner for mobile, landline and broadband services for affinity and SME business .Sprout Social posting - These opinions are my personal opinion and not made on behalf of anyone else.