Christopher Flor Email & Phone Number

Hi, I am Christopher Aquino Flor, 24 years old. I took up a Bachelor of Science in Business Administration Major in Operations Management for one year - undergraduate. I’ve been working in the BPO industry for almost 4 years. I was a Customer Service representative for 2 years for both technical and retail accounts. I was part of the Quality Department for almost 2 years. I am confident in my ability to lead and drive a high-performing team towards success.For the past 2 years, I have gained extensive experience in quality analysis in the software industry. In my current role as a Quality Analyst, I have successfully implemented and executed quality assurance processes to ensure the delivery of high-quality products. I have demonstrated exceptional attention to detail and the ability to identify and resolve issues efficiently. My expertise in conducting thorough system testing, analyzing test results, and providing insightful feedback has consistently contributed to the overall improvement of product quality.In addition to my technical skills, I have also honed my leadership abilities throughout my career. As the team lead for our quality analysis department, I have effectively managed a team of quality analysts, providing guidance, support, and mentorship to ensure their professional growth. I have a proven track record of fostering a collaborative and motivated team environment where individuals are empowered to achieve their best results.Moreover, my strong organizational skills and ability to multitask have consistently allowed me to meet tight deadlines and deliver quality work. I am proficient in various software testing methodologies and have experience with industry-standard tools and technologies. I believe my strong analytical and problem-solving abilities, combined with my excellent interpersonal skills, make me an ideal candidate for the position of Team Manager.I am excited about the opportunity to contribute to your organization's success and drive continuous improvement within the team. I am confident that my experience as a Quality Analyst, along with my leadership skills, will enable me to effectively manage and inspire the team towards achieving organizational goals.

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  Riverside College, Bacolod City

  Operations Management And Supervision