Christopher Frary Email & Phone Number

Madison, WI, US

Madison, Wisconsin, United States

• Overseeing multiple project managers and IT analysts
• Led a team of 40 individuals, comprising both of internal and external personnel
• PB Application Manager for Epic's largest-ever merger between two prominent healthcare organizations
• Created an Access database tool, expediting revenue tracking and cutover stabilization by 3 weeks
• Spearheaded a cross-functional task force, reducing hospital denials from 20% to 17% and saving $400k daily
• Resolved a systematic charge testing issue, averting a 3-week delay and ensuring on-time project completion

Madison, Wisconsin, United States

• Implemented Epic's Professional Billing application
• Decreased AR days from 18 to 8 by implementing new charge review strategy
• Worked with our customers IT teams to implement Epic's revenue cycle applications
• Automated coding resolution, resulting in a 35% reduction in charges requiring manual review
• Translated business needs into technical specifications, and deliver customized software solutions

Pleasant Grove, Utah, United States

• Global Logistics Analyst (Demand Planning for U.S., data validation)
• Decreased time to create orders 75% by automating the order process with VBA
• Reduced location stock outs 25% at our Hawaii location by implementing a ABC inventory model
• Reduced wait time for order pick-ups from 10 minutes to 30 seconds by preprocessing and staging orders

Elko, Nevada, United States

• Parts Inventory Intern (Supported 100+ mining machines for 24/7 operation)
• 12% reduction in mislabeled items by creating standard labeling systems among 3 warehouses
• Ensured 95% in-stock of mining parts by using Oracle to forecast purchases, usage, product costs
• Reduced 100% of overstocked items by creating variance reports and removing over 400 extra items
• Decreased inventory 15% by reducing safety stock, marking run-out items, reviewing supplier performance

Provo, Utah, United States

• Infrastructure Engineer (Planned infrastructure upgrades, built 4 server rooms)
• 40% lower infrastructure costs by doing installation in-house
• Maintained 100% network up-time by supporting servers 24/7 using Sentinel (monitoring software)
• 25% reduction in cable repair times by restructuring cable management systems in 15 server rooms

Provo, Utah, United States

• Help desk technician (Resolved 1,000+ users software issues)
• 8% quicker call documentation by creating template for common issues
• 15% reduction in caller wait time by sending password reset questions to newly-hired employees

• IT Intern (Configured 250 computers and updated assembly line computers)
• 5% faster payroll processing time by updating 25 existing computer systems
• Lowered decision-making time 15% by using Tableau to display sales data onto internal website
• 15% reduction in time to create barcodes by updating hardware at main warehouse assembly line