Christopher Frary Email & Phone Number

Massena

Massena

Ogdensburg

Real Estate Development, Restaurant Manager, Rental Unit Manager

Ogdensburg, NY

• Independently setup a networked POS software and hardware system to correct errors, streamline operations, and introduce online sales.
• Constructed VoIP system to reduce overhead, decipher congestion, and integrate it into the networked POS system.
• Created a networked surveillance camera system for security and monitoring purposes.
• Defined customer related issues and implemented technical solutions to prevent them from reoccurring.
• Trained existing and new employees on new and efficient processes to speed delivery times, as well as increase the amount and sizes of orders.
• Developed and implemented a business plan to obtain financing, project earnings, and create a budget.

Massena, NY

• Lead over numerous process improvement projects
• Currently lead of several transition projects.
• Executed vendor contracts and relations for CRM, backup, and VoIP providers.
• Spearheaded several major migrations to bring systems up to date, including Exchange, Windows Server, Server Virtualization, and a VoIP Phone System to link remote offices.
• Budgeted, recommended, and purchased all necessary IT equipment additionally including mailing machines, printers, and mobile devices.
• Planned disaster recovery for business resumption with corporate and regulatory requirements.

Canton, NY

• Built a customized imaging solution to imaged computers and tablets for mass deployment
• Diagnosed and resolved problems encountered with hardware and software within an organization of approximately 600 employees.
• Administered virtualized servers, desktops, and virtualized desktops.
• Wrote several knowledge base (documentation) articles to help other technical users.
• Supported a vast array of specialized software and hardware.
• Managed HID based access control systems for SLL BOCESs controlled school sites.

Ogdensburg, NY

• Managed finances on a daily basis in order to provide owners with a monthly report.
• Engaged new business enterprises that brought almost $1M in revenue in one year.
• Hired, trained, and supervised new employees, providing guidance on use of tools, safety guidelines, and customer interactions.
• Supervised employees and generated the company’s first employee handbook while introducing several benefits to improve employee loyalty.
• Implemented digital tracking, scheduling, and appointment software to streamline customer service, minimize customer complaints, and reduce wasted resources.
• Minimized costs and negotiated new providers for services which brought costs down an estimated 40% year over year.

Massena, NY

• Targeted network problems and implemented solutions.
• Trained and transitioned employees onto new systems.
• Rolled out new hardware and devices for users.
• Administrated networks and databases in order to implement new customer relations management software.

Maintained computers, databases, and servers

Bachelor Of Science, Management; General Management

Bachelor Of Science, Mortuary Science

Activities and Societies: SUNY Canton Men's Soccer