Customer Success Manager, Digital Media
Current• Responsible for Customer's overall success with Creative Cloud and Document Cloud,including renewal readiness, adoption of Adobe solutions, customerhealth, and satisfaction• Partner with organizations as they leverage Adobe Firefly (Generative AI) and Adobe Express (all-in-one content creation app) to create assets faster and at a larger scale.• Increased a key customer's consumption of Acrobat Sign by 952.8%upon partnering with stakeholders and creating a joint adoptionstrategy.