• Ensure the delivery of high quality customer service through regular contact with clients; evaluate service quality and initiate corrective action as necessary.• Analyze operational and financial indicators to continuously improve Branch performance; ensures profitable operations with full Profit and Loss accountability.• Recruits, selects, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary• Develop and administers Branch budget in collaboration with Area management• Ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed.

• Handled all sales• Checked-in and stocked inventory• Managed customer issues and special request

• Handled all sales• Checked-in and stocked inventory• Managed customer issues and special request

• Provided service to customers• Monitored inventory and stock• Handled customer complaints or request