• Sole developer of internal Sales & Marketing wiki (central repository website for all marketing and sales documents, competitive intelligence, and customer information)• Managed the monthly Clarabridge webinar series: governed registration, determined topics, organized with presenters, built decks, acted as moderator for speakers and analysts, and hosted the Q&A sessions• Wrote and designed product data sheets, thought leadership whitepapers, and product blog series for Clarabridge website and lead generation efforts• Managed contractor relationships for industry whitepaper author and third-party printing agency• Supported three major product releases and two new product launches with new marketing material, sales collateral, and web content• Active participant in executive-level strategy and planning sessions for Clarabridge re-branding as part of the launch of new Clarabridge website• Independently managed competitive intelligence for international sales team• Sole developer and end-to-end manager of new case study process, consisting of gathering content from customers, obtaining approval, and generating case study material for sales team• Frequently traveled to industry trade shows, Clarabridge hosted breakfast event series, recruiting events, and customer/prospect meetings; to support sales cycle and generate new leads• Independently constructed plethora of sales and marketing presentations for everything from the CEO’s presentations at events to custom pitch decks for new products• Assisted in building new ROI tool for sales prospects and created a three-part training series to support the deployment of the tool to the international sales team• Assisted in event management for annual Clarabridge user conference, Clarabridge Customer Connections (C3)• Actively worked with all departments within Clarabridge, including executive management and west coast & international operations

• Independently constructed a new process to replace department’s program execution system• Attended senior-level strategy and planning meetings and provided input for Chicago-based advertiser• Sole developer of a promotion tracking tool that was immediately adopted by the company and used in major branded programs• Traveled often to actively collaborate with the ad agency and other business suppliers• Assisted in management of brands including Marlboro, Skoal, Copenhagen, and Black & Mild

• POA was a startup business located at the Gaylord National Resort in MD• Granted autonomy to make basic business decisions, as well as participate in marketing and promotions• Gave tours of the Potomac River, acted as a life guard, dock maintenance, and jet ski repair• Acquired my Boating license and Personal Watercraft Guide license