Christopher Gorka Email & Phone Number

Work with research and development, field service, procurement, marketing, and presales to develop and launch new products.Determine which products have the greatest demand for developing support. Evaluate products based on TAM, marketing, and other sources of data.Grow and manage future support product pipeline.Develop customer facing documents for sales.Create quarterly TAM reporting and forecasting presentations for C suite.

Oversee server product supportability and pricing strategy for new products added to company portfolio. Create process for developing support for new products.

Hudson, Ma

- Oversee all HP, DELL, Lenovo, Sun, Quanta, VCE Vblock, and others- Manage all product lines dealing with end user computing including but not limited to: Canon, Dell, HP, IBM, Lenovo, Lexmark, Ricoh, and others- Oversee VCE Vblock configuration and quoting- Expanded ClearView tool to cover all hardware to ensure customer has a good understanding of SMS capabilities

Fairburn, Ga

- Developed a competitive pricing model to boost win rates to over 32%- Streamlined quoting process by creating flows and standardized quoting documents- Develop comprehensive quotes that best meet the clients needs- Developed partner centric pricing models to be more competitive- Oversee all product lines dealing with end user computing including but not limited to: Canon, Dell, HP, IBM, Lenovo, Lexmark, Ricoh, and others- Assist sales to establish product knowledge aptitude and shorten sales cycle- Refine pricing based on competitive analysis and field results- Ad hoc Analysis on methods to optimize pricing through market and pricing strategies- Input and maintain Salesforce.com tracking for all stages of sales process- Ensure that the first experience with PPSG is a great experience by delivering quotes quickly- Designed and implemented a new, more efficient quote form with accompanying submission form to expedite interdepartmental quoting times- Designed and implemented a new quoting tool that increased quoting efficiency over 300%- Create Salesforce.com reporting and dash boards- Developed a competitive pricing strategy to increase revenue from 14 Million to over 48 Million in two years

Bahstan, Ma

- Oversaw all wintel Enterprise products from all major OEMs- Maintained product database for all wintel OEMs in SinglePoint- Developed a competitive pricing model to boost win rate to over 25%- Created, monitored, and approved wintel based quotes, achieving a win rate of 25%, roughly four times the company average- Assisted in the creation and documentation of Standard Operating Procedures as well as interdepartmental policies and procedures to expedite pricing, professionalism of our proposals, and scalability of work

Maintained 200+ servers; HP B2600, Proliant DL series, SuperMicro, and Aberdeen machinesResponsibilities included replacing hard drives, memory, processors, power supplies, and mother boardsUsed strong problem solving skills involving extreme power supply failure rateMaintained 500+ Dell desktops; Optiplex GX745, GX620, GX280, GX260, GX240, and XPS 630i95% success rate on four hour completion times for all jobsResponsibilities included replacing hard drives, power supplies, ram, and graphics cardsOperating system installs, including Windows and UbuntuSoftware installs including but not limited to: Office, Eclipse, Cygwin, and ThunderbirdUtilized strong communication skills for helpdesk; Designed, built, and maintained custom high end workstations for professors and staffHandled virus removal and operating system rebuildsMaintained and assisted staff with Polycom units with Crestron remotesHandled hardware warranty returns