Christopher Graham

Christopher Graham Email and Phone Number

Senior Customer Success Manager, Clinical Operations @ Veeva Systems
pleasanton, california, united states
Christopher Graham's Location
Greater Nottingham, United Kingdom
Christopher Graham's Contact Details

Christopher Graham work email

Christopher Graham personal email

n/a
About Christopher Graham

Consultant / CSM with 10+ years of experience Implementing Clinical systems for Sponsors and CROs within the Life Sciences Industry. Today, I am a Customer Success Manager working with customers to ensure they are getting the most out of their Clinical Operations Vaults.

Christopher Graham's Current Company Details
Veeva Systems

Veeva Systems

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Senior Customer Success Manager, Clinical Operations
pleasanton, california, united states
Website:
veeva.com
Employees:
3990
Christopher Graham Work Experience Details
  • Veeva Systems
    Senior Customer Success Manager, Clinical Operations
    Veeva Systems Apr 2023 - Present
    Nottinghamshire, England, United Kingdom
    Provide Industry best practices to EU Enterprise customers, empowering them to optimize their use of Clinical Veeva Vault applications; eTMF, CTMS, Study Startup, and Payment.Partner with Business Owners and System Administrators, establishing strong working relationships to understand current and future objectivesWork closely with customers to identify and prioritize their most critical feature requests, focusing on those that deliver substantial business benefits.
    View
  • Veeva Systems
    Customer Success Manager
    Veeva Systems Jan 2021 - Apr 2023
    Remote
    Working with European Enterprise and SMB customers to achieve success across Veeva Vault Clinical applications (eTMF, CTMS, Study Startup, Payments and Site Vaults).- Develop enterprise software program adoption strategy for assigned territory- Establish relationships with key customer stakeholders across Business and IT- Demo Vault best practices; whilst providing industry and product knowledge- Guide customers on release management best practices (e.g. change management and validation)- Identify efficiency and effectiveness gains to help customers realize their Vault Clinical investment- Build and manage customer working groups and communities so that our customers have an avenue for peer-to-peer interactions and the development of best practices
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  • Veeva Systems
    Senior Consultant
    Veeva Systems Aug 2020 - Jan 2021
    Remote
    Led implementation of eTMF and CTMS solutions, including requirements gathering, configuration, validation, and customer training.
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  • Parexel
    Senior Business Analyst
    Parexel Dec 2019 - Jul 2020
    Nottingham, Nottinghamshire, United Kingdom
    Vendor Management and IT Asset Management
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  • Parexel
    Senior Technical Business Analyst
    Parexel Feb 2018 - Dec 2019
    Nottingham, United Kingdom
    - Support pre-sale activities, including collaborating and leading workshops- Subject Matter Expert for eClinical products and Integration services - Develop requirement standards, including creating a requirement management tool for standard products, significantly reducing the requirement management process by 90% and ensuring consistency across future implementations
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  • Parexel
    Technical Business Analyst
    Parexel Mar 2017 - Feb 2018
    Nottingham, Nottinghamshire, United Kingdom
    View
  • Parexel
    Senior Eclinical Business Analyst
    Parexel Sep 2014 - Feb 2017
    Nottingham, United Kingdom
    - Implement Solutions across various Clinical Management Systems- Serve as lead in the identification, tracking, and control of user and functional/non-functional requirements - Account Lead for Enterprise accounts
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  • Parexel
    Eclinical Business Analyst
    Parexel Oct 2011 - Oct 2014
    Nottingham, United Kingdom
    View
  • Royal Bank Of Scotland
    Senior Business Associate
    Royal Bank Of Scotland Jan 2011 - Oct 2011
    Nottingham, United Kingdom
    View

Christopher Graham Skills

Clinical Trials Business Analysis Edc Project Management Pharmaceutical Industry Clinical Data Management Data Management Inform Data Analysis Gcp Sop Validation Regulatory Affairs Software Project Management Clinical Trial Management System Cdisc Unified Modeling Language Data Integration Oracle Database Management Customer Service Sql Account Management

Christopher Graham Education Details

Frequently Asked Questions about Christopher Graham

What company does Christopher Graham work for?

Christopher Graham works for Veeva Systems

What is Christopher Graham's role at the current company?

Christopher Graham's current role is Senior Customer Success Manager, Clinical Operations.

What is Christopher Graham's email address?

Christopher Graham's email address is ch****@****xel.com

What schools did Christopher Graham attend?

Christopher Graham attended The University Of Hull.

What skills is Christopher Graham known for?

Christopher Graham has skills like Clinical Trials, Business Analysis, Edc, Project Management, Pharmaceutical Industry, Clinical Data Management, Data Management, Inform, Data Analysis, Gcp, Sop, Validation.

Who are Christopher Graham's colleagues?

Christopher Graham's colleagues are Xinchen He, Samuel Leung, Edwood Ng, 🍻 Matt Rosenberger, Ivan Aller Ares, Wenhong Shao, Mary Grace De Guzman.

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