Christopher Gregg Email & Phone Number

New York, New York

Responsible for managing the US sales and customer care team members. Accountable for all US profit and loss performance. Consistently ensure 100% complete and total client satisfaction. Provide coaching and mentoring to sales and customer care team. Onboarding responsibility and training of new sales and customer care associates. Act as communication conduit for entire US sales and customer care team to assigned accounts. Initiate and promote continuous improvement of procedures, processes… Show more Responsible for managing the US sales and customer care team members. Accountable for all US profit and loss performance. Consistently ensure 100% complete and total client satisfaction. Provide coaching and mentoring to sales and customer care team. Onboarding responsibility and training of new sales and customer care associates. Act as communication conduit for entire US sales and customer care team to assigned accounts. Initiate and promote continuous improvement of procedures, processes, standards and programs to gain cost-effectiveness and efficiency and execute implementation in the US. Develop and deliver detailed, accurate and timely revenue forecasts to IIL President and CEO. Identify the factors which influence business performance and recommend actions to improve client experience. Engage with IIL global managing directors in EMEA, Asia Pacific, Canada, and Latin America to strategize on supporting IIL’s existing global client base and to increase new business worldwide. Show less

New York, New York

Direct all business operations for ten of IIL’s largest worldwide Fortune 500 clients. Work closely with IIL’s 19 wholly-owned offices located globally with full profit and loss responsibility. Duties include: working with local sales teams, trainers, and consultants worldwide to further expand IIL’s business in the US and globally; develop and deliver client custom training and consulting solutions, contract negotiations, and marketing campaigns.

Responsible for generating sales through telemarketing and face-to-face presentations to middle and senior management at Fortune 500 companies. Duties include managing the complete sales life cycle from initiation to closure and after sales support. •Developed and negotiated strategic business alliances with organizations in Mexico, Australia, Egypt and U.S.•Trained and coached new sales personnel•Promoted IIL through speaking engagements, conferences, and symposiums, which… Show more Responsible for generating sales through telemarketing and face-to-face presentations to middle and senior management at Fortune 500 companies. Duties include managing the complete sales life cycle from initiation to closure and after sales support. •Developed and negotiated strategic business alliances with organizations in Mexico, Australia, Egypt and U.S.•Trained and coached new sales personnel•Promoted IIL through speaking engagements, conferences, and symposiums, which significantly increased IIL visibility Show less

A Quality Management training and consulting company; managed a staff of 24 which included consultants, salespeople and administrative personnel of a start-up ISO 9000 management consulting division.

Marketed an innovative document processing system designed to automate the printing and data processing of stocks and bonds to banks and Fortune 500 companies.

Marketed identification and security access control systems to Fortune 500 companies, banks, colleges, hospitals and government agencies.

Bs, Business Administration/Marketing & Management

Activities and Societies: VP Marketing Club;Marketing Research Internship - Hoffmann LaRoche

Education record

Activities and Societies: Varsity Football: Group 4 New Jersey State Champions