Christopher Grimm Email & Phone Number

Boston, Massachusetts, United States

Newton, Massachusetts, United States

• Became a trusted expert in the full technology stack that intersects with core sales operations activities o (Salesforce, Clari, prospecting tools, etc.).
• Executed core sales operations activities in Salesforce.com. o Account and Opportunity ownership updates o territory management, o customer and prospect account updates.o contact and lead management o sales tool.
• Worked cross functionally with other team members to deliver best in class service to solve operations process gaps.
• Partnered closely with regional Sales Operations and the broader Revenue Operations organization to support changing business needs and processes within the technology stack.
• Developed an understanding and was able to execute advanced Salesforce reporting in order to support job & project requirements.
• Evaluated other sales tech stack tools for enhancements of workflows and the overall business.

Billerica, Massachusetts, United States

• Salesforce development and managemento Worked with developers to design and test salesforce add-on’s o Managed change requests within salesforce and provided support for sales team to ensure operational effectivenesso.
• Administered Vehicle Reimbursement programo Prepared monthly invoices and payout of reimbursemento Developed analytical reports to observe trends in reimbursement.o Troubleshooted any issues with operations of the.
• Provided operational solutions for Sales team o Assisted team with any operational issue in the fieldo Developed procedural manuals and training documentationo Managed effective credentialing for multiple sales teams

Wilmington, Massachusetts

• Managed Sales region’s commissiono Calculated and analyzed adjustments of Sales Rep’s Commissions Statementso Compiled and reported regional commissions for review by regional Sales managemento Developed SOP to.
• Developed and maintained Dashboardso Worked with management to improve and create dashboards focused on Sales and commissions performance o Created SOP for updating and maintaining dashboards
• Maintained CRM data qualityo Analyzed rep’s commissions by opportunity looking for discrepancy in the Database o Developed reporting tools for managemento Created SOP on how to properly correct data within Dynamics

Burlington, Massachusetts

• Developed and maintain key Salesforce reports and dashboards for Senior Staffo Dashboards created to monitor KPI and customer interactions with Sales campaignso Reports created to pinpoint sales accounts that heavily.
• Integrated Power Bi into Sales departmento Analyzed and established connections between databases achieving new data insights o Developed Sales Power Bi dashboards giving insight into daily sales statistics and KPI.
• Examined sales agreements for approval to be submitted to customero Determined if “SPA” followed protocol with company standards o Ensured that pricing of products was profitable
• Assisted colleagues with comprehensive sales and financial reports

Wilmington, Massachusetts

• Established and implemented contract protocol for the research model departmento Developed tracking tools for senior managemento Advised sales staff of next procedures in contract life cycle
• Analyzed and interpreted sales trends within the research model discounting structureo Constructed Discount advanced discount reports for all levels of the organizationo Presented solutions for discounting issueso.
• Advised and maintained discount sections of Salesforce Lightningo Contributed in the implementation of Salesforce.com into the sales department
• Developed ad-Hoc reports for senior Managemento Created new “Sales Plan”  A complex Sales strategy report that assists senior management in the decisions for the following fiscal yearo Introduced “Power view” to.

Greater Boston Area

• Managed and tracked the life cycle of contractso Reviewed contracts for abnormalities within the terms and finances, documenting findings for presentation or rejecting unfavorable contracts o Presented contracts.
• Developed tracking and financial tools weekly, assisting Senior Management’s decisions
• Implemented procedural changes for greater efficiency of contracts approval
• Trained staff on proper contract procedures and improved contract approval rate
• Approved contracts in CMS for Accounts Payable to fulfil
• Consulted in Financial and Term Contract disputes with vendors

Westborough, MA

• Constructed detailed Ad Hoc reports for the senior management
• Analyzed regional markets for company acquisitions
• Improved communication between offices nation wide
• Assisted development and management of sales contest
• Interpreted trends within the sales data
• Used Excel to develop Ad Hoc reports and maintain routine productivity/financial reports

Boston, MA

• Preparing, processing, recording and Reporting status on all Contract Change Orders
• Developing, maintaining, updating and Distributing monthly reports related to HCRI Projects
• Maintaining regular communications with HCRI Project managers to determine project status in relation to contract change orders, project budgeting, forecasting and revenue recognition.
• Develop and/or maintain department and administrative meetings as assigned
• Other duties as assigned

Hopkinton, MA

• Perform full extract of all sites for the entire hierarchy of a company in Oracle
• Verifying site hierarchy to identify any organization discrepancies
• Review all contact information to perform essential cleanup in their Oracle database:o Consolidation/elimination of all duplicated contactso Identification and elimination of obsolete contactso Identify any missing key.
• Review and update online account information to ensure customer can effectively use our online capabilities in Powerlink
• Identify site name inconsistencies and request any relevant changes.
• Interact with field service personnel associated with the account as required to identify and create any key missing contact information to ensure effective contact data is in place for phone, web and automatic service.

Billerica, MA

• Implement all final agreements into financial database (Perform)
• Loading new projects into the Perform financial System as part of the wider transition to URR in Perform
• Support additional Perform/pricing related tasks
• Assist ISG to manage their budget allocations from CRS.
• Assist in uploading projects into Bestt (simple financial reports)
• Perform ad hoc special projects as required

Graduate Certificate, Data Analytics

Bachelor’S Degree, Economics, 3.0

Activities and Societies: Ski Team

Professional Certificate, Project Management, 3.33