Christopher Guziewicz Email & Phone Number

Zurich, ZH, CH

Zurich, ZH, CH

Stepping into a an exciting new field and taking on new challenges.

Waukesha, WI, US

• Responsible for building relationships with a multistate territory while deepening existing and/or dormant customer relationships to exceed sales goals. Negotiated pricing and purchase agreements direct with.
• Developed relationships with restaurant owners and/or general managers by identifying and solving customer needs through consultative selling.
• Managed entire customer experience, from beginning to end, by collaborating with internal resources to quickly respond to customer requests.

Waukesha, WI, US

• Responsible for supporting national sales executives and coordinating quotes, samples, orders, billing, follow-up, and inquiry resolution. Determine margins and service levels while independently managing customer.
• Built a cohesive team of 6, identified individual strengths of each individual, and revised daily workflow to highlight the strengths creating an effective and efficient team approach to customer service.
• Expanded paper towel order to a $25K commercial appliance order by listening to client needs and demonstrating equipment expertise to assist in large remodel.
• Built $500K customer base in 2017 by qualifying leads referred from outside sale representatives and assuming management of minor sales. On track to exceed 2017 sales by 20%+.
• Achieved 85% close rate with existing customers and 50% close rate with new customers through consistent follow-up and education bringing value to the customer that goes beyond

• Responsible for ownership of commercial cleaning business including financial planning, budgeting, business development, and human resources. Transitioned daily operations to a full-time manager and accountant in 2015.
• Developed marketing strategy to increase commercial client base, leading to customer relationships retained for 15+ years and consistent profitability for 20 years. Average revenue growth of 9.5% over 10 years.
• Custom designed employee training programs for team of 10 employees including maintenance, managers, and team leads, resulting in a retention rate of 4+ years

San Francisco, CA, US

• Developed, tested and led educational sessions for customers in free and paid training classes. Tested new products and appointed to seasonal management team.
• Exceeded corporate sales goals for 5 years through education-based selling and building trusting relationships with regular customers. Scheduled consultations with customers to answer questions or perform individual.
• Trained 35 employees on products, sales techniques, equipment usage, and demonstration ensuring each team member had the tools necessary to meet or exceed goals.
• Taught 2 classes weekly for 9 months each year to customers providing demonstrations and lectures to enhance culinary skills and highlight William Sonoma products

Bachelor Of Science, Business Administration

French Culinary Diploma, French Culinary Arts Certificate