Christopher Hadden Email & Phone Number

Eagle, Idaho, United States

Our 2nd child was born with Down Syndrome. My wife and I made the decision after my last contract that I would raise both our children. It has been an absolute blessing that I was giving this opportunity and we had the financial means to make this happen.

Professional Consultant in the Bank-Operations and Technology department, responsible for the strategic initiative to migrate/convert two cash management systems into SyBase (An SAP Company) Cash Management system. Activities include partnering with the business leaders to develop a conversion approach and test plan. Management of the conversion file and company profile clean-up activities. Act as a Liaison between the business unit and IT in the development of conversion mapping documents and the XML code for conversion event.

Stay at home dad with my 2-year-old son. Due to complications at birth in October of 2009, my wife and I elected for one of us to stay home with our son until we were certain there were no long term affects to his development. My contract with Manpower ended in April 2010, so I have had the privilege of raising my son.

Professional Consultant responsible for outsourcing remaining Accounts Payable error resolution activities to BPO outsource partner in Delhi, India and Payment Operations check printing services to BPO provider in the US and migrate Check Disbursement operations to Honeywell, Mexico. Leader directly responsible for the development of US Corporate Disbursement Strategy to maximize working capital and Controllership Compliance – Duplicate Payment project to recover over-payments to suppliers. • Disbursement Strategy yielded $28M in working capital in 2009. Project success leading to global role out of strategy in 2010. • Controllership Compliance – Duplicate Payment project has detected $800K and recovered $600K in duplicate payments in the pilot phase. Pilot success leading to global role out in 2010. Potential recovery in the US estimated at $5M. • Successful completion of outsourcing Accounts Payable and Disbursement Operations by 11/21/08; 2 months of project start.• Successful 2008 and 2009 year-end close for all transition activities.

Owner-Operator responsible for overseeing the daily operation of a dry cleaning plant and two drop stores. Responsibilities include and are not limited to; customer service, staffing, scheduling, training, deposit preparation, garment handling, garment spotting, equipment repairs, equipment maintenance, inventory, claims handling, advertising, cash draw reconciliation, audits, property and lease management, financial statement and balance sheet preparation.• Reduction in payroll expense of 26% and a 51% claims reduction comparing 2006 versus 2007 year end financials.• Build out and opening of second drop store in Gold Canyon, AZ in May, 2008.

Global Operations Management role within a Fortune 50 conglomerate responsible for global operations of the Honeywell Financial Shared Services. Oversight included managing 50 US based employees and internationally co-sourced and outsource partners included 76 employees in Delhi, India and 25 employees in Juarez, Mexico. Global Accounts Payables operations include data entry, error resolutions, customer service, disbursements, SOX audit controls, unclaimed property, inter-company transactions, in/out of system holds, Oracle system administrator and oversaw $5B in payables yearly. Directly responsible for global business process design, documentation and modeling of the imaging workflow solution for the invoice life-cycle. Designed and implemented the Honeywell Share Service customer service center model for the inbound call-center, e-mail inquiry tracking to invoice resolution workflow.• Project Manager leading transition to new BPO provider in Delhi, India.• Lead US Payables inter-company standardization initiative.• AP Leader for Corporate Indirect Supply Management Council• Corporate Oracle Governance chair which prioritized all global Oracle IT projects

Accounts Payable Manager for the Corporate (iBuy) Accounts Payable service center in Tempe, AZ. Managed relationships with outsource partners in Juarez, Mexico, San Luis Potosi, Mexico and Bangalore India. Leadership role responsible in the day to day operation overseeing customer call handling and invoice processing with a US based staff 10 employees and oversight of 15 internationally. Invoice volumes in excess of 600,000 with a value of $3B in payables yearly. • Six Sigma Green Belt Certification-DFSS 12/03• Initiated and established training program for Financial Analyst for iBuy roll-outs.• Leader in the GTS(ITG) migration from Walker into iBuy. • Lead Migration and Outsourcing of work to India.

Team Lead position responsible for managing the daily activities in Corporate Accounts Payable and developing a staff of 10. Software utilization includes CentreVu, Oracle 11i, Cash Management Wire System, WORD, EXCEL, Microsoft Project, and Seibel.• Migrated Corporate Accounts Payable from Albuquerque, NM to Tempe, AZ.• Lead Team in outsourcing data entry to Juarez, Mexico.• Covered the Albuquerque GBS facility in the absence of the site manager for 2 months.

International Business

Education record

Education record